You can create your own Behaviours with the Behaviour Construction Kit. A video on the Remote Buddy website provides you with an overview and step by step instructions.

You can also find step by step instructions in the Remote Buddy Help under "How Tos". You can access the Help via Remote Buddy's icon in the menu bar and via the support area of this website.

The goal of the Virtual Remote is to always create events that are identical to those of the Apple® driver for the Apple® Remote.

As part of the OS 10.6.2 update, Apple® also included a new version of its Apple® Remote driver. We have of course adapted Remote Buddy's Virtual Remote to take the changes in the new driver version into account.

For applications, whose Apple® Remote support relies on internals (more precisely: the layout of the HID descriptor) of the Apple® driver, every change in this area means that its developers need to manually adjust their applications' Apple® Remote support to be compatible with the new OS release. This has already been the case when updating from OS 10.4 to 10.5, its the case again with OS 10.6.2. And chances are, this won't have been the last time.

Developers, who want to free their applications from such dependencies and improve their compatibility, are invited to use our HIDRemote Class, which we make available free of charge.

If you as a user are affected by this problem, we can offer you a solution as well. Being aware of this problem, we have built a compatibility mode into Remote Buddy's driver. Due to general considerations, we currently don't include the ability to enable this mode from inside Remote Buddy at this point, though. To activate this mode, please download Candelair and, in Candelair's preferences, turn on the "Legacy compatibility mode". Remote Buddy's driver then emulates the version of the Apple® driver as used from OS 10.5 to 10.6.1, under OS 10.6.2.

There are several possible error sources:

• The application has been installed after Remote Buddy has already been launched

  For efficiency reasons, Remote Buddy only searches for supported applications when its started. If you have installed an application after launching Remote Buddy, please quit Remote Buddy and launch it anew.

• Oudated program versions

  The installed version of the program in question could be outdated and identify itself with a different Bundle Identifier than the version supported by Remote Buddy. This problem often occurs with Mplayer OS X. The most recent version of that application is not to be found on Sourceforge but on directly on the pages of Mplayer HQ.

• Custom menus

  If you use a custom menu in Remote Buddy and you don't make use of Remote Buddy's smart folders, the menu structure is static. You have to manually add the behaviour into a place of your choice in the menu.

• The behaviour is deactivated.

  Make sure, the checkbox in front of the Behaviour's name in the Mappings pane of the preferences is active.

• The Launch Services database is outdated.

  Remote Buddy uses Launch Services to check for the availability of an application on your Mac. If the Launch Services database of OS X is incomplete or outdated, so is Remote Buddy's dynamically created menu. The solution, though is easy. Download LSRefresh, launch it, select the application(s) that don't turn up in Remote Buddy's menu, wait until the update is finished and then restart Remote Buddy.

Yes. All you need to do is to install VLC and organize your files in a given folder structure. It's also possible to add covers then. If, for example, you want to add the file MyMovie.avi, the folder structure should look like this:

Title of my movie/VIDEO_TS/MyMovie.avi
Title of my movie/File with Cover.jpg

Title of my movie/VIDEO_TS/MyMovie part 1.avi
Title of my movie/VIDEO_TS/MyMovie part 2.avi
Title of my movie/VIDEO_TS/MyMovie part 3.avi
Title of my movie/File with Cover.jpg

The names of the movie- and coverfiles are freely choosable - you only need to make sure the suffix fits the format of the file. Supported formats for cover files include JPEG, PNG and GIF.

In Remote Buddy's menu, you can then start playback of your movies complete with existing covers in the context menu of the VLC Behaviour.

The content of the radio category of iTunes® is always dynamically loaded from the net and not accessible by scripts. Accessing this category directly is thus not possible.

Nonetheless, it's still possible to choose radio stations and start their playback. Therefore create a new playlist and drag the radio stations you want to listen to to that playlist. Just like any other playlist, that playlist and the radio stations it contains are now available through Remote Buddy's menu.

Here's how you can do this:

1. Open /Applications/System Preferences.app
2. Click on the "Universal Access" icon (filled, blue circle with stylized human in the middle)
3. Make sure the checkbox "Enable access for assistive devices" is checked. You find it at the bottom of the Univeral Access pane.

To update to the latest version, please download Remote Buddy from

http://www.iospirit.com/remotebuddy/download/

and install it manually.

Please download it and replace your old version with the version contained in the DMG file.

1. Quit Remote Buddy on both Mac®.
2. Copy all files starting with "com.iospirit.remotebuddy" from "your home directory on the source computer"/Library/Preferences/ to "your home directory on the target computer"/Library/Preferences/ .
3. You can now start Remote Buddy again.

• You have configured Remote Buddy to only appear in the dock.
• Too many tools on your system occupy title bar space with their symbols not leaving any space for the system to also display Remote Buddy's symbol. Quit these tools to regain access to the Remote Buddy icon. Due to a bug in OS X, you may have to select different application's windows before the titlebar layout is refreshed (i.e. click on Mail, then on the Finder to trigger a relayout).

Now, in this case: to leave the display of the mapping, press the button on your remote with the left arrow symbol printed on it.

To reset Remote Buddy's settings to its factory defaults, please perform the following steps:

1) Quit Remote Buddy.

2) Open Terminal and type

mkdir ~/Desktop/OldRBSettings
mv ~/Library/Preferences/com.iospirit.*emote*uddy*.plist ~/Desktop/OldRBSettings/

3) Start Remote Buddy.

tell application "Remote Buddy"
	behaviourlist
	set listOfBehaviourIdentifiers to result
	set retList to ""
	
	repeat with behaviourIdentifier in listOfBehaviourIdentifiers
		behaviourcore accessor "plainName" identifier behaviourIdentifier
		set plainName to result
		
		try
			behaviourlist allGlobalActionsForIdentifier behaviourIdentifier
			set listOfActionIdentifiers to result
			
			set retList to retList & plainName & " (" & behaviourIdentifier & ")" & "
"
			
			repeat with actionIdentifier in listOfActionIdentifiers
				set retList to retList & actionIdentifier & "
"
				
			end repeat
			set retList to retList & "
"
		end try
	end repeat
	
	(retList)
end tell

• fix for Apple® Remote driver problems in OS X

  Since OS X 10.4.9 (that includes 10.4.10/10.4.11/10.5.x/..) many users have been experiencing that one button press on their remote does now trigger two reactions - once from any currently running application that supports the Apple® Remote, once the default system action. So, this problem is not specific to Remote Buddy. The driver provides a clean, system conform fix to this problem using only documented APIs.

• enabling of all features of built-in IR receivers

  Only with the Remote Buddy driver do you gain support for arbitrary length button presses for the Play and Menu buttons as well as minimized reaction times for all buttons. While this may sound like unimportant technical details, they actually do have a strong practical impact. If, for example, you want to map a function to the Play or Menu button, that you want to see executed for as long as you press that button, this was previously simply impossible to achieve. This limitation still applies to all other applications. It does not for Remote Buddy with the driver loaded.

• the emulation of a virtual Apple® Remote

  Control applications that have support for and listen to an Apple® Remote - with any remote control of your choice supported by Remote Buddy. And on any Mac®. This allows you to f.ex. use iAlertU side by side with Remote Buddy or accessing special functions and modes inside applications that would otherwise require these apps to have full control over the built-in IR receiver of your Mac® - and that your Mac® actually came with one.

• support for Bluetooth® remotes and external receivers

  It's not possible to reliably operate many Bluetooth® based remotes, like for example the Wii® Remote with a Mac® purely from userspace due to limitations in the operating system. The situation for many external receivers is similiar: some of their features - or the entire device - can only be supported with the help of a driver.

The "Install" function installs the driver to /System/Library/Extensions/ and subsequently loads it into memory. It is then automatically loaded with each system startup.

To uninstall Remote Buddy, simply delete the copy you installed on your computer (you'd usually have dragged it to your /Applications folder).

If you also want to remove the preferences files, you can find these as

~/Library/Preferences/com.iospirit.*emote*uddy*

If you installed Remote Buddy plugins or behaviours, you can find these at

~/Library/Application Support/Remote Buddy

If you have used Remote Buddy with iTunes®, you can find its cache folder at:

~/Library/Caches/Remote Buddy

If you installed the Remote Buddy Driver, you can - within the trial time - either use the Setup Wizard contained in Remote Buddy (access it using Remote Buddy's pull down menu) to uninstall it - or, at any time - manually. It can be found at

/System/Library/Extensions/RBIOKitHelper.kext

Solution:

1. Quit Remote Buddy.
2. Download a fresh copy of Remote Buddy ( http://www.iospirit.com/remotebuddy/download/ )
3. Replace your existing copy of Remote Buddy with the fresh copy of Remote Buddy.
4. Start the new copy of Remote Buddy.

Stability problems did disappear permanently in 100% of all support cases after users, who had such hacks installed, deinstalled them.

Please understand, that we can't offer you support for systems modified in this fashion. We recommend the deinstallation of said hacks for optimal stability.

The hacks are usually found in these locations:

APE:
/System/Library/SystemConfiguration/ApplicationEnhancer.bundle
(~)/Library/PreferencePanes/ApplicationEnhancer.prefPane
(~)/Library/Application Enhancers/

SIMBL:
(~)/Library/Application Support/SIMBL/

InputManagers:
(~)/Library/InputManagers/

"Left" - up by one level in the menu
"Right" and "Play" - choose the current entry
"Left hold" - go to the main menu
"Plus" and "Minus" - scroll through the entries
"Menu hold" - jump to the first entry of the current menu
"Menu" - fade in/out the onscreen menu

We're not able to provide you with information on hardware not listed there, as we don't have such info ourselves.

If you already own the hardware product in question, you can of course download the free 30 day and otherwise unlimited trial version of Remote Buddy from our website and test it with your hardware.

Please understand that we can't talk about future product versions and thus also not about which hardware could possibly be supported as well with future product versions.

• Please make sure you have the latest version of Remote Buddy installed. If in doubt, download the latest version, quit Remote Buddy, delete it, empty your trash, then copy the downloaded version of Remote Buddy to your harddrive and start it from there.
• Please make sure, that you have installed the latest version of the Remote Buddy drivers. You can install the drivers using the Setup Wizard (=> access it via the Remote Buddy pulldown menu).
• Check your Remote Buddy settings in the Hardware category. Your remote control should be listed there and the lamp next to it should be green. If you don't find your remote control there, either the Remote Buddy drivers were not installed or installed in an outdated version - or - there is a general problem with the device. For USB devices, plugging the device to another port or resetting the PMU and/or SMC-unit of your Mac® (=> find guides on how to do this for your Mac® in the support area of apple.com) may help. If you can't find it under "USB" in the System Profiler (=> /Applications/Utilities) either, a hardware defect is as well possible.
• Check the batteries of your remote control.
• If your remote control has an on/off switch: make sure that your remote control is switched on.
• If your remote control requires additional receiver hardware: make sure that it is correctly attached to your computer and that it turns up in System Profiler.
• If you use an Apple® Remote, you should also check your system settings. Quit Remote Buddy, then open System Preferences.app > Security. Please make sure that the option to disable the infrared receiver is NOT active and click on "Unpair" should you have paired your Apple® Remote with your Mac®. After that, start Remote Buddy. If your Apple® Remote still doesn't work with Remote Buddy, please also check its preferences for the Apple® Remote. They can be found at Preferences > Hardware > Built-in IR receiver. If support for multiple remote controls is enabled there, ensure that your remote control is checked in the right table (=> you can find the correct entry for your remote control by pressing a button on it).
• If you are using a Keyspan™ RF Remote for Front Row, re-pair its remote control and receiver by simultaneously pressing the small knob on the back of the remote control and the knob on the receiver stick (the knob looks like the blinking LED, except it does not blink).

No - sadly. Apple® TV is a closed platform that can only be extended and modified through software updates by Apple®. If you are looking for a customizable and extendable media center system, we're recommending to buy a Mac® Mini and Remote Buddy. Such a system will not only allow you to play back DVDs, but also allow you to add a third-party TV solution.

Even modified Apple® TV systems lack the required interfaces, applications and abilities - like f.ex. the ability to install your own kernel extensions - as that using Remote Buddy on that device would currently make sense.

If you own a receiver that is being advertised for with a Windows®-Logo on the packaging or that comes bundled with a remote that has a Windows®-Logo printed on it:

Please file a support inquiry with the exact name of your receiver, as well as with the USB vendor and product ID as displayed in "System Profiler" for this device. We can then check whether we may be able to add support for your receiver in a future version.

The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.

Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.

You do not need any App from the App Store.

The AJAX Remote is a high-end web 2.0 application. It runs entirely in the browser. The Safari® browser comes pre-installed on every iPhone™/iPod® Touch.

Please see http://www.iospirit.com/products/remotebuddy/guides/ajaxremotesetup/ for the AJAX Remote Setup Guide with screenshots for every step.

The AJAX Remote of Remote Buddy, which you can view and use through your the browser on your iPhone™, works over TCP/IP and HTTP. The iPhone™ does only support these standards over WLAN and EDGE at this point, not via Bluetooth®. Please connect your iPhone™ to the same WLAN as your Mac®, then follow these instructions:

http://www.iospirit.com/products/remotebuddy/guides/ajaxremotesetup/

The Setup Wizard has been exclusively designed and developed for Bluetooth® remote controls, not mobile phones.

Currently, these browsers are officially supported by the AJAX Remote:

• Safari® on iPhones with OS 2.1 or later
• Safari® on iPod® Touch with OS 2.1 or later
• Safari® 3 or later

The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!

A Mac® (with Mac® OS X. Windows® is not supported.) running Remote Buddy therefore is absolutely required for the use of the AJAX Remote. An iPhone™ / iPod® Touch alone is not sufficient.

1. Open your System Preferences and click on "Sharing"
   

2. Under "Share your connection from", choose i.e. "Ethernet" or "Firewire", but not "AirPort®". In this example, we've chosen "Ethernet". No connectivity must exist over the chosen port. However, if there is a connection on that port, it will also be accessible via the WLAN network we are about to create.
   

3. Check the checkbox in front of the "AirPort®" entry in the list titled "To computers using"
   

4. Now click on the "AirPort® options" button, set a name for your WLAN, activate encryption and set a password. The password should be either 5 or 13 characters long for compatibility reasons. Click on "OK" once you've made your settings.
   

5. In the left list, check the checkbox in front of "Internet Sharing". The name "Internet Sharing" can be misleading, as no internet connection is required for it to work. In fact, the chosen network connections are being shared, regardless of whether that network is part of or connected to the internet or not.
   

6. On your iPhone™ / iPod® Touch, you can now join the WLAN and open the AJAX Remote on your device's Safari™ by entering its URL (to be found in Remote Buddy > Preferences > AJAX Remote).

This is possible, but not officially supported. Thanks for understanding that we can't offer you any support on this topic.

What you'll usually have to do:

1. Make Remote Buddys AJAX Remote reachable from the Internet: set up a so called port forwarding in the router for the port Remote Buddy's server can be reached at (by default, that's port 8888).
2. Make the Mac® locateable in the Internet: Register at for example DynDNS.org and install the corresponding client
3. The new URL, reachable from the Internet could then be http://mymac.dyndns.org:8888/ .

Here's an article (one of many you can find on the Internet) on this topic:

• Mac World: http://www.macworld.com/2006/08/secrets/octmobilemac/index.php

Then follow these steps:

1. In AJAX Remote on your iPod® Touch or iPhone™, tap on the "Music" symbol.
   

2. Now tap on "Library" (upper-right corner) and navigate to the media file you want to playback on your iPod® Touch or iPhone™.
   

3. Tap on the blue play button.
   

4. If QuickTime® thinks that it can playback the file, you can now start playback by tapping on dark-blue playback button.
   

All preference settings are already set correctly by default. If you don't see any playback symbols: the remote access to files is only supported if you have set a password ("Require password" is enabled) and the option "Allow access to the files in your iTunes® library ("streaming")" is enabled as well. Both options can be found at Preferences > AJAX Remote.

• Your iPhone™ / iPod® Touch are not or not directly connected to the same WLAN as your Mac®.
  Solution:
  Connect your Mac® and your device via WLAN to the same WLAN access point. Public WLAN hotspots usually can not be used for the AJAX Remote, as for reasons of security, these usually don't permit any communication between the devices connected to it.

• Your iPhone™ / iPod® Touch and your Mac® are located in different IP subnets. Bonjour®-addresses by design only work with the same, local IP subnet. A mix of f.ex. an Ethernet connection (Mac®) and WLAN (iPhone™ / iPod® Touch) does often already lead to the situation that your devices are located to two different IP subnets, whose boundaries Bonjour® can't cross by design.
  Solution:
  Try all URLs provided by Remote Buddy under Preferences > AJAX Remote. If you can't open the AJAX Remote webpage with any of the provided URLs, a direct, local conection between your Mac® and your iPhone™ / iPod® Touch is not possible. Please turn to the makers of your network devices for assistance on their correct configuration.

• Your iPhone™ / iPod® Touch is connected to the wrong or no WLAN. Solution:
  All provided addresses (URLs) are only valid in the local network. Thus, with a usual configuration, you will not be able to access any of these addreses via EDGE, as none of these addresses will usually be valid from an internet connection. Thus, make sure your Mac® and your device are connected to the same WLAN and that all connected devices can communicate freely with one another.

• For devices with a firmware prior to 1.1: you are using an outdated firmware version, which lacks support for Bonjour®. You can find the installed version number under Settings > General > Info.
  Solution:
  Use iTunes®, to update the firmware of your device.

Please understand, though, that we don't talk about future products or plans prior to to their close-to-complete-realization or release.

You can find the latest news with regards to the development of Remote Buddy in the News and Blog parts of the iospirit.com website. If you want to stay up-to-date on the latest developments, we recommend to subscribe to the newsletter or RSS feed available on our news page.

It is thus not necessary to load software onto your device or perform any kind of modification or "hack".

All you need to do is to activate the AJAX Remote in Remote Buddy, make sure your iPhone™ / iPod® Touch are logged into the same WLAN and then enter the displayed URL into your mobile device's browser. A pictured step-by-step guide can be found on the AJAX Remote subpage.

~/Pictures/Remote Buddy/

At best Wake-On-LAN could be used to wake a computer over the netowrk. This, however, would require web applications to be able to compile and send custom TCP/IP packets, which is not possible.

These are the most frequent causes for this kind of problem are:

• The AJAX Remote is not active. Please check in Remote Buddy's preferences, that you have enabled the AJAX Remote and that it shows the status "active".
• The OS X firewall is active and blocking incoming connections. Please read the entry "How can I define a rule to allow access to port 8888 with active Firewall?" for a step-by-step howto for fixing this problem.
• Bonjour® only works LAN-wide. In order to reach your computer by its Bonjour® name, it needs to be located in the same IP subnet - which in this case means that it must be connected to the same WiFi network. If your computer is connected to the same LAN (wired connection) as the WiFi Access Point, but not to the WiFi Access Point itself, your computer and your device are located in different subnets, whereas Bonjour® services usually can't be announced beyond the boundaries of subnets. Furthermore, the iPhone™ does only support Bonjour® addresses starting with firmware version 1.1.1. Older firmware releases can't make any sense of them.
  The solution - in both cases - is to directly enter the IP of your computer on your device. Complete URLs for all network connections/interfaces of your computer can be found directly within Remote Buddy under "Preferences > AJAX Remote".
• A firewall / router does not forward connections. If you are trying to access your computer from the Internet, only a direct connection using the IP of your internet connection is possible.
  • If your computer has a direct connection to the Internet without any intermediate router, Remote Buddy will show the correct IP address of your computer under "Preferences > AJAX Remote".
  • If your computer is connected to the Internet through an intermediate router, only that router knows your current IP on the Internet. Furthermore, you need to make sure, that it forward connections to port 8888 to your computer. Please consult the manual of your computer to learn whether your router supports that function and how you can set it up.
  • Our service for you: you can let our server tell you your current Internet IP at http://www.iospirit.com/myip/.

Please follow these steps:

1. Change to the "Hardware"-tab of the Remote Buddy preferences and select the "Built-In Sensor".
2. Activate the option "Enable support for multiple remote controls"
3. Press any button on your Rex™ remote. A new entry will appear in the right table.
4. Click on "Pair with selected remote" to finish pairing.

1. A respective setting in the energy saving options of the "Bluetooth Receiver" in Remote Buddy - to be found under Preferences > Hardware > Bluetooth Receiver
2. A long press on the PS button of the remote control. The BD Remote does then close the Bluetooth connection by itself
3. Leaving the range of the the remote control
4. A low battery power level
5. A too strong shielding of the Bluetooth® receiver in your Mac® (for example when your Mac® is housed in a shelf or rack). We have one user report of shielding leading to dead spots, in which the Bluetooth® connection breaks together.

These settings are recommended:

General

Search for paired remotes on startup: On.
Stop searching for paired remotes after max .. minutes: Off.
Display pairing instructions and status messages: Off. If you experience problems, you should turn this option back on to aid you in debugging the problem.

Energy saving

Automatically disconnect remotes after inactivity of more than .. minute(s): On, value of 1 minute.
Disconnect remotes when computer goes to sleep: On. The potential power saving with this option is huge. But as the warning says, this will not work with all computers: if you can't wake up your computer with your remote after turning this option on, please turn it off again.

1. Please make sure that your computer is equipped with Bluetooth® and that it is active. You can enable and disable Bluetooth® at any time through System Preferences.
2. If you only switch on Bluetooth® occassionally: the Bluetooth® stack used by Apple® does seem to need up to a minute after it has been activated, before it can establish connections to devices. During this time, Bluetooth® appears to be active to applications, but isn't fully there just yet.
3. Please make sure the Bluetooth® Receiver in Remote Buddy is active (green "light" in front of its entry in the menu).
4. Before you can use a Wii™ Remote with Remote Buddy for the first time, you need to pair it through the "Setup Wizard". For pairing, open the "Setup Wizard" of Remote Buddy (you can access it in the pull down menu to be found in your system's menu bar behind the Remote Buddy icon) and follow its instructions. If the pair option is greyed out, use the Setup Wizard to install the Remote Buddy Kernel Extension, first.
5. If a remote control has been connected through the setup wizard once, an active Bluetooth™ Receiver in Remote Buddy and pressing buttons 1 and 2 at the same time are sufficient to establish a connection.
6. If not all four LEDs are blinking when pressing button 1 and 2 - or if they blink with different brightness - your battery may no longer hold enough power for the operation of the remote control. Fresh batteries then solve the problem.
7. If the combination of buttons 1 and 2 does not lead to a successful pairing, you'll find a small red knob after removing the battery door, which, when pressed, will also trigger the pairing.
8. In rare cases (we currently know of only one), the remote control itself needs to be reset. Therefore, remove the batteries for at least 30 seconds, then insert them again and try anew to establish a connection. You may possibly have to pair the remote anew, first.

When in mouse mode, the position of the mouse pointer on the screen is determined by where the sensor field in the front of the remote recognizes the infrared light source. If objects are hindering the path between remote and sensor, the borders of the screen can no longer be reached.

This is exactly where the calibration function kicks in. Using it, you can intuitively determine which area of the sensor should be used to interpolate to your screen coordinates. Therefore, start calibration and follow the instructions on the screen. The goal is to maximize the size of the rectangle on the screen with your movements.

1. Open "System Preferences"
2. Select "Bluetooth"
3. Click on "Set Up New Device…". The Bluetooth assistant will now open.
4. Click on "Continue" to get beyond the "Introduction" message.
5. Select "Any device" and click "Continue".
6. Now press button 1 and 2 simultaneously on your remote control
7. If the name of your remote control appears on screen, select it from the list and click on "Continue"
8. Continue to click on "Continue" until you are prompted to enter a number on your Bluetooth® device. If you have reached that screen, quit the assistant.
9. Now use Remote Buddy's own "Setup Wizard" to pair your remote with your computer.

It's impossible to determine the position of the remote control - and thus also moving the mouse cursor - without at least one of these infrared lightsources.

When using the game console, the so called sensor bar is supplying this IR light source. The name is a bit misleading, as it does not contain any sensors at all, just IR diodes, that emit light in the IR spectrum - which is invisible to the human eye.

If no sensor bar is available to you - or if the IR diodes in it are currently turned off, another infrared light source is required. Infrared radiation is also called heat radiation. Simply said, when there's heat, there's infrared light, too. Using this physical phenomena, you can also use very hot objects as infrared light source - whereas f.ex. tealights and candles are especially predestined. Always make sure to exclude the possibility of a fire and any other risks, when using burning candles, tealights or very hot objects,

An infrared receiver can not be used as infrared lightsource. It can only receive, not emit infrared light.

TV sets and monitors don't create light in the infrared range that would be strong enough, either.

In order to use the infrared mouse mode, you have to point your remote control to the IR lightsource. You can easily check, whether this source is strong enough by having a look at the options of your remote in Remote Buddy's preferences (in the Hardware tab). There, all light sources recognized by the IR sensor are displayed for as long as the IR mouse mode is active.

You can find more information on infrared light on f.ex. Wikipedia (Link to external article).

1. typos in the entered data and/or a wrong email address

   If the license code field has a red background, it does either contain a typo or the email address you entered does not belong to the license code. Please enter the email address you used for ordering your license code. The license code is locked to the email address. Please also fill in the name field, so no field remains blank. Neither your email address nor your name will be transfered during the online verification itself. To ensure that you don't cut and paste more than you want into any of the fields (OS X supports multiline input into one linue input fields, but will always only show one of the lines), click in the respective field, press Command + A, then Del, then enter the data for the respective field manually.

2. the verification result can't be saved

   Saving the successful verification result is the last step in the verification process. Sometimes, saving the result is not possible due to insufficient filesystem permissions. You'll then, too, get an error message that the verification failed. If you selected the option "Install license for all users" (only available when you logged in as an administrator), please try again without selecting this option.

3. you are using an outdated version

   The format of the license code has changed with version 1.0 Preview 14 (April 2007). Releases older than that do not support the new license code format. If you are using a release older than that, your license code will not be accepted. The solution is to download the latest version from http://www.iospirit.com/remotebuddy/download/ and install it. This is also recommendable after upgrading to Leopard as older versions do not work under Leopard - only the latest versions do.

1. Make sure you have the latest version of Remote Buddy installed.
2. Choose "About Remote Buddy…" from Remote Buddy's pulldown menu.
3. Click on "Remove license and quit application".
4. Start Remote Buddy and check in "About Remote Buddy…" that the license has been removed successfully. If it hasn't, please log in as an admin user and repeat the procedure. If you have installed a license for all users of a computer, the license can only be removed when you are logged in as administrator.

http://www.iospirit.com/lostcode/

You can download the respectively latest version of Remote Buddy at

http://www.iospirit.com/remotebuddy/download/

The only limit is the online verification rate (that is: online verifications of a single license code for different computers / time unit). If, for example, it's attempted to install one license code on 30 *different* computers within very short time, online verification will fail.

On the other hand, you could - hypothetically and for this example not considering the legal limitations of the license agreement - install Remote Buddy on your ten computers each and every day without the online verification ever getting in your way.

[..]
You may install IOSPIRIT Software

(a) for multiple users on a single machine, provided that you make sure that all users have read and agreed to this license

Please note that this is just an excerpt of Remote Buddy's license. Please read it entirely as to not misinterpret this excerpt.

1. a MD5 checksum of the license code
2. a MD5 checksum of an arbitrary (= non-unique) machine identifier

One of the most important attributes of MD5 checksums is that the data they were created on can not be reconstructed from them. They can only be used for comparison with already existing data. So, the first MD5 checksum is compared with the MD5 checksums of valid license codes. The data, however, from which the second MD5 checksum has been created, is not known to us. Thus, we also can't extract any information on f.ex.. your hardware configuration.

Your personal records, like f.ex. name, email address and company, are neither transfered nor used for the verification process.