Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Can I wake up my Mac® using AJAX Remote from my iPod® Touch or iPhone™?
Yes! Provided the following requirements are met:
- You're using the AJAX Remote App
- Your Mac® is connected to your network via Ethernet (the Mac® only supports wake-on-LAN over Ethernet, but not over Wi-Fi) and is not running on battery (Apple® turns off the Wake-On-LAN functionality of your Mac® when it runs on battery).
- Your Mac® and your iPhone™/iPod® touch are connected to the same IP subnet and there are no limitations regarding UDP traffic on that network.

