Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.

Can I also access the AJAX Remote/Remote Buddy on my computer over the Internet / public WLANs?

This is possible, but not officially supported. Thanks for understanding that we can't offer you any support on this topic.

What you'll usually have to do:

  1. Make Remote Buddys AJAX Remote reachable from the Internet: set up a so called port forwarding in the router for the port Remote Buddy's server can be reached at (by default, that's port 8888).
  2. Make the Mac® locateable in the Internet: Register at for example DynDNS.org and install the corresponding client
  3. The new URL, reachable from the Internet could then be http://mymac.dyndns.org:8888/ .

Here's an article (one of many you can find on the Internet) on this topic: