Author | Thread |
User 05.10.2013 12:16:23 | Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Hi, When I run XBMC 13 August Cycle under OS X 10.9 Mavericks GM my Apple Remote constantly sends commands to XBMC while Remote Buddy is running in the background. Hardware : Mac Mini 2010
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These entries from the FAQ may be relevant to this topic: Hardware - Apple® Remote
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.
As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.
If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.
Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.
Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
Please update your copy of Remote Buddy to version 1.15 or later.
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User 09.10.2013 11:44:45 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Just upgraded to OS X 10.9 GM, experiencing the same behavior. Remote Buddy is completely unusable. Without anything running it takes Remote Buddy about 30 seconds to recognize a command has been sent from a remote... and then sends constant commands in background while using Plex or XBMC. Last edited: 09.10.2013 11:46:38
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User 10.10.2013 12:26:02 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Thanks for the info. Please make sure you have Remote Buddy’s driver (Candelair) installed. This should address the issue. Best regards, Felix Schwarz
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User 14.10.2013 21:14:51 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Same here with Plex, it's completely unusable. Candelair driver is properly installed but once in Plex, almost nothing works. While watching a movie, volume control is not working, other controls as well, only play/pause works sometimes. And going back to Plex menu it's like someone is sitting on the remote or something, the cursor is going up and down without stopping.
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User 23.10.2013 11:21:08 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Same here. The latest Candelair Driver is installed. XBMC is the latest Nightly Build. Remotebuddy is having problems with appearing the menu and using the remote. see here for a demo: http://www.youtube.com/watch?v=anDIWSGlk98 for a paid software this is very disappointing. xbmc is a free software, therefor i would judge different....
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User 23.10.2013 16:52:14 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Same thing here with Plex. I hope there is a solution very soon...
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User 23.10.2013 19:11:33 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. try to deactivate the "App Nap" function via CMD+I on the Icon of the Remotebuddy AND Plex or XBMC. This hint was given to me via Twitter (https://twitter.com/RemoteBuddy/status/392975874334531584) and it seems that it solved the problem. a new version of remote buddy is the works. i wish the communication to the customers would be better. we have an update function in the app and there is a newsletter. if this would be used to inform user to wait with the OS update and to wait for a fix it would be great. Under iOS it is known that the most Apps get an update BEFORE the new OS Version is released, so that the device/app can be used like before... however, its time to say thank you to iospirit for remotebuddy and for the fast answer with this solution. :) Last edited: 23.10.2013 19:16:46
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User 23.10.2013 20:24:25 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Thanks for the quick response! Seems to work for me... Be sure to reboot the system to make sure the App Nap setting works.
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User 23.10.2013 23:20:01 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Thanks everybody for the feedback. An update has been in the works for some time and is on its way (=> please also see my blog post from yesterday). Preparing for a major new release of OS X is not as easy as some may think, though: 1) The pre-releases developers get from Apple usually still have issues that you need to identify, file bugs against and hope for them to get fixed (I’ve been lucky in that regard. Thanks Apple!) 2) New pre-releases often fix known problems, but can also add new ones. 3) Extensive tests are run against the Golden Master (GM) build, which, like the pre-releases before it, often fixes bugs and adds new bugs to OS X. 4) For Mavericks, Apple silently (!) released a new (!) GM only days before release, with no documentation on what has changed. So I needed to run all tests again. Since there is no way of automating tests with hardware remote controls across a wide range of different Mac models and OS X releases, this is a very time consuming process, that couldn’t be finished in time for Tuesday’s announcement and immediate release of OS X Mavericks. A lot of work has gone and continues to go into preparing another FREE update for Remote Buddy to now support the SIXTH major release of OS X since Remote Buddy 1.0 was released in 2006. I’ve released all updates for FREE for what is now 7 years and continue to try my best to serve Remote Buddy’s user base, regardless of when they bought their copy. I agree that it would have been nice to have the update ready even before Mavericks is released. And if it wasn’t for the new, final GM, chances are the update would already be available for download. Best regards, Felix Schwarz
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User 23.10.2013 23:39:02 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Regarding App Nap: OS X Mavericks introduces a new feature called "App Nap" that puts applications to sleep that the systems thinks you are not using. It does so for all applications, regardless of when they were released. As a background application without a window that you regularly interact with with your mouse or keyboard, Remote Buddy can be considered "inactive" by OS X Mavericks and put to "sleep", which will give you all kinds of weird effects. The upcoming update of Remote Buddy will tell OS X Mavericks not to put it to "sleep" by itself. If you're using an earlier release, however, you'll need to tell OS X Mavericks yourself that you don't want "App Nap" for Remote Buddy. Doing so is pretty easy: 1) Select Remote Buddy in a Finder window 2) Press Cmd + I (or right click its icon in a Finder window and select "Get Info") 3) Use the available checkbox in that window to disable App Nap for Remote Buddy 4) Relaunch Remote Buddy Hope that helps. Best regards, Felix Schwarz
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User 30.10.2013 19:51:02 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Remote Buddy 1.24 with Mavericks support has been released today. Best regards, Felix Schwarz
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User 30.10.2013 20:06:16 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Great Felix! This means I can now upgrade to Mavericks . I don't want to lose RB. Will the upgrade disable App Nap for RB by default?
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User 30.10.2013 20:11:02 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Remote Buddy 1.24 uses a new Mavericks API to tell OS X that it’s a background app, so OS X can take this into account. Best regards, Felix Schwarz
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User 30.10.2013 20:18:49 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Great news!
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User 02.11.2013 12:54:01 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Unfortunately, App Nap still seems to affect a few users, despite the changes made in Remote Buddy 1.24 and 1.24.1. For more information on App Nap, the current status and how you can manually disable App Nap on your Mac, please see this separate blog post on the subject: http://www.iospirit.com/blog/article/177/Experiencing-delays-On-Mavericks-App-Nap-and-Remote-Buddy/ Best regards, Felix Schwarz
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User 05.11.2013 17:58:10 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Just a report... I had upgraded to Mavericks a week ago, and my older version of Remote Buddy worked fine except for once, when it exhibited the "constantly pressed key" symptom in XBMC. But I rebooted the machine, and it seemed to work ok from then on, although I didn't do any thorough testing. Then yesterday I got an update notice from RB, and updated to 1.24.1. From that point on, I couldn't run XBMC without it running wild with constant keystrokes. Luckily, the fix mentioned in the blog (disable APP Nap in Get Info box) has worked for me too. Thanks for the blog post describing the fix. Last edited: 05.11.2013 18:03:40 Last edited: 05.11.2013 18:03:58
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User 05.11.2013 23:25:02 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Thanks for your feedback. On the systems affected, App Nap will kick in regardless of whether you use a version prior to 1.24 or 1.24/1.24.1. I could finally isolate and reproduce the remaining App Nap problem today and 1.24.2 addresses it. App Nap now no longer puts it to sleep. Version 1.24.2 is available immediately via the website and Remote Buddy’s built-in Online Updater. Best regards, Felix Schwarz
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User 06.11.2013 01:03:16 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. I could finally isolate and reproduce the remaining App Nap problem today and 1.24.2 addresses it. App Nap now no longer puts it to sleep. Version 1.24.2 is available immediately via the website and Remote Buddy’s built-in Online Updater. Best regards, Felix Schwarz YAY!! Thanks...Remote Buddy has become a necessary lifestyle app!
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User 10.11.2013 14:52:47 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Hi, last version of Remote Buddy is preventing sleeping mode in MacMini. Attach info: pmset -g Active Profiles: AC Power 2* Currently in use: hibernatemode 0 womp 1 networkoversleep 0 sleep 10 (sleep prevented by Remote Buddy) Sleep On Power Button 1 ttyskeepawake 1 hibernatefile /var/vm/sleepimage autorestart 0 disksleep 10 displaysleep 10 pmset -g assertions 10/11/13 14:51:54 GMT+1 Assertion status system-wide: BackgroundTask 0 PreventDiskIdle 0 ApplePushServiceTask 0 UserIsActive 0 PreventUserIdleDisplaySleep 0 InteractivePushServiceTask 0 PreventSystemSleep 0 ExternalMedia 0 InternalPreventDisplaySleep 1 PreventUserIdleSystemSleep 1 NetworkClientActive 1 Listed by owning process: pid 21(powerd): [0x0000001100000179] 00:02:12 InternalPreventDisplaySleep named: "com.apple.powermanagement.delayDisplayOff" Timeout will fire in 167 secs Action=TimeoutActionTurnOff pid 21(powerd): [0x0000001200000240] 00:01:33 NetworkClientActive named: "com.apple.powermanagement.ttyassertion" Details: /dev/ttys000 Localized=A remote user is connected. That prevents system sleep. pid 1664(Remote Buddy): [0x000000010000023f] 00:02:02 PreventUserIdleSystemSleep named: "Disable App Nap" Kernel Assertions: 0x100=MAGICWAKE id=504 level=255 0x100=MAGICWAKE mod=10/11/13 14:59 description=en0 owner=en0
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User 10.11.2013 16:07:02 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Thanks for the info! I’ve put together and uploaded a new build that addresses the sleep issue. To download and install it, please visit this page and follow the instructions there: http://www.iospirit.com/products/remotebuddy/download/ Best regards, Felix Schwarz
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User 11.11.2013 08:03:13 | Re: Remote Buddy & XBMC & OS X 10.9 Mavericks | |
This posting is older than 6 months and can contain outdated information. Works perfectly!!! Thanks for the quick response. Regards, Rafa.
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