Privacy Policy

For IOSPIRIT the protection of your personal data and privacy is very important. Therefore we want to inform you about the use of your data in our privacy protection policy.

Use of data for orders (in general)

We use your personal data only for processing your order. A passing on of the data to government institutions and authorities only takes place in those cases in which we're legally bound to do so or in which this seems necessary to us (e.g. when declaring our taxes). Further use e.g. for advertisement is excluded unless you have given your explicit consent for this. To be able to identify persons misusing our website we also save the IP address data for every order. We don't use your IP address data for anything else but for abuse prevention and fighting abuse.

Data received when viewing/visiting our website

When viewing our pages your browser sends data to our server. This normally includes your current IP-address, a browser line (which normally includes browsername and -version, the operating system and its version used), preferred languages and filetypes and the page refering to ours. For our internal statistic we save your current IP, the browser-field, the time of your request and its result (reduced to e.g. "successful", "page not found", etc.) as well as the referring page in a so called logfile. We create our internal and anonymized server statistics on the basis of this logfile. We do not create any profiles of individual visitors.

Use of our mailinglists and forums

When contributing to our mailinglists and forums miscellaneous information about the email or HTTP-query and its way to our server is contained in the so called headers. We save these headers in order to identify persons abusing our services and otherwise solely use them for the operation of these services and nothing else. The email address you gave us upon your subscription to one or more of our mailinglists and forums is only used for the delivery of contributed submissions to you. It does only appear in the headers (along with your name) of all other subscribers (as sender) and in our publicly available web-archive, if you submit a message to any of our mailing lists. To forum subscribers only your nickname (usually your first name and - optionally - the first character of your last name and a number) is submitted - your email address remains private.

Cookies

These internet pages are using cookies in several places to make our internet pages more userfriendly, effective and safer. Cookies are small text files, which are being stored on your computer and saved through your browser. Most of the Cookies used by us are so called "Session-Cookies". These are usually being deleted automatically after your visit. Cookies do not do any harm to your computer nor do they contain any viruses.

Session IDs

Our website makes use of so called Session IDs, which are part of the URL of the majority of pages served through our webserver or saved as Cookies. They are currently mainly used to allow you to login to our site as well as for the realization of the shopping cart.

Newsletter

If you want to receive a newsletter offered through this website, we need a valid email address and information that allows us to check, whether you are the owner of the supplied email address / whether the owners of the email address agree with the receipt of the newsletter. Further data is not being collected. You can revoke your agreement to saving your data, your email address and its use for sending you the newsletter at any time.

Right of access

You have the right to ask us for information about the data stored with regards to your person, its source and recipients as well as the reason for saving them. We provide you with information on stored data upon a written request.

Analytics tools

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). 
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. 
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. 
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. 
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. 
Google will not associate your IP address with any other data held by Google. 
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. 
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. 
Please note that on this website, Google Analytics code is supplemented by “ga('set', 'anonymizeIp', true);” to ensure an anonymized collection of IP addresses (so called IP-masking).

This website uses Hotjar (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe) to measure and improve the user experience of this website. By measuring and analyzing user behaviour (f.ex. mouse clicks, cursor moves, scrolling), we reach a better understanding of how our website is used - and how we can make it better. For this purpose, Hotjar is using Cookies on the user's devices and can collect and store, in anonymized form, data about f.ex. the used browser, devices, operating system or how long a user stayed on a page. For more information on how Hotjar uses and processes data, please see this page. If you don't want that, you can delete existing cookies in your browser's settings - and subsequently deactivate cookies altogether. You can also opt out of Hotjar and many other services by using the Ghostery browser add-on.

More information

Your trust in us is very important for us. Thus, we will at any time answer any questions you may have with regards to your to what is being done with your personal data. If you have questions, that are not being answered in this privacy policy or if you want to receive more detailed information on a point, please don't hesitate to contact us.