Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

13.09.2007 21:37:01
Re: iphone browser recognition...

This posting is older than 6 months and can contain outdated information.
Hi there,

this sounds like a network problem. As network setups can be pretty 
complex and thus fragile, here are a few diagnostic questions that 
help me to get an idea of what might be going on with your setup:

1) what status is it showing in Preferences > Hardware > AJAX Remote > 
Options?

2) Is your firewall actually active (if not, you won't need to add a 
passthrough)?

3) Are your Mac and your iPhone connected to the same WLAN network?

3a) If not, please describe how both your Mac and your iPhone connect 
to their respective networks.

4) Did you try several different IPs? If so, which interfaces (i.e. 
eth0, eth1, etc.) do they belong to?

Best regards, 
Felix 

Thread-display::