When nothing happens when you press a button on your Apple® Remote, this can have many different - and often very technical - reasons. This utility was written to greatly simplify the process of identifying the source of such issues and provides you with useful tips on how to address them. Remote Control Diagnostics is a free download.
Checks your system for common error sources and provides results in issue/potential issue/informal categories. Remote Control Diagsnotics works strictly in a read-only fashion and doesn't change any settings or system files.
Remote Control Diagnostics provides you with information on how to address issues and potential issues that it has found, but never takes action itself.
Visual check of your remote control's signal. Requires a web cam supported by macOS.
Remote Control Diagnostics inspects the Apple Remote subsystem of macOS and can checks Macs with a built-in or emulated Apple IR Receiver.
This is a non-exhaustive list of issues and potential issues RCD can detect:
Requires macOS 10.6 or later.