Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

06.09.2009 00:15:06
Re: Why does every update of Remote Buddy always mess up my previous settings?

This posting is older than 6 months and can contain outdated information.
Thanks for your feedback.

I can't really tell what is going on on your system from the info you 
posted here. I haven't heard from a single other user having the 
issues you describe. This definately is not the norm, nor is there 
anything with Remote Buddy that would require you to change any 
settings after an update. In fact, *a lot* of work has been invested 
so that even in case there's a complete rewrite of a Behaviour, it is 
absolutely transparent to the user and no configuration changes are 
necessary on his/her part.

Thanks also for posting these logs, but the backtrace of Remote Buddy 
(which contains the info on what part of Remote Buddy's code is 
executed at the time the log is created) seems to be missing from it.

I'd really like to find out what is happening on your system, however. 
For that, I'll need more information:

Please send in a system profile (in SPX format, saved from System 
Profiler.app) of your system. Additionally, when you experience a 
hang, please open Activity Monitor.app (AM), select Remote Buddy.app 
from the list of running applications and choose "Analyze" from either 
AM's menu or toolbar. Then, please send in the information that AM 
compiles along with a short note of what exactly you did before the 
hang occured. It'll allow me to see exactly what Remote Buddy is doing 
at the respective point in time and put it into context.

Thanks in advance!

Best regards, 
Felix Schwarz 

Thread-display::