Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

30.05.2010 04:26:17
Re: Movie Library not loading

This posting is older than 6 months and can contain outdated information.
Felix,

Thank you for the response. I finally got a chance to dig into things further.

I uninstalled remote buddy 1.6.3 and I had 1.4.1 dmg still in my downloads folder so I installed that. My video library still did not populate.

I then checked another mac I use and verified everything was still working there and I have the same updates there. I updated that to 1.6.3 and it worked just fine as it always has.

I then went through your FAQ page and found the complete removal guide. I removed everything and then re-installed the 1.4.1. This time it populated the video library like it had before. I then upgraded it to 1.6.3 and everything worked as expected.

I am not sure why it had stopped working, but it is working again now. 

Thread-display::