Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

03.08.2010 11:32:11
Re: Front Row skipping 2 lines at a time with up/down

This posting is older than 6 months and can contain outdated information.
This is a known problem of the Harmony Remote.

The problem, in a nutshell: 
The Harmony Remote doesn't always correctly detect Apple Remote presses when programmed. If that happens, it'll just play back the received, raw IR codes multiple times instead of sending a single, correct Apple Remote code (like a real Apple Remote would do). This results in the Apple IR Receiver receiving the signals of multiple, quick Apple Remote button presses for what is actually a single press of a button on your Harmony Remote. And for the signals of multiple button presses, you get the response for multiple button presses.

Solution: 
Use the Apple Remote profile as supplied by Logitech. It's been correctly programmed and will send only a single, correct Apple Remote code per button press.

Best regards, 
Felix Schwarz 

Thread-display::