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Remote Buddy Forum

Overview 

AuthorThread
User

07.10.2012 00:14:08
Re: Apple Remote stop working after updating to Remote Buddy 1.22 and Candelair 1.10 on Mt Lion

This posting is older than 6 months and can contain outdated information.
Information 
Diagnostics are performed by Remote Control Diagnostics V1.2.1 on a Macmini3,1 running OS X 1082.

Searching for Hardware 
AppleŽ IR Receiver found on USB bus.

Checking Drivers 
Known ISAIRDriver driver is loaded 
Candelair/Remote Buddy driver version 1.21 found 
Driver supports exclusive access

Checking Preferences 
IR Receiver is not limited to a particular remote's ID 
IR Receiver is enabled

Checking running applications 
UserEventAgent (PID 129) is using the AppleŽ Remote 
If UserEventAgent is accessing your AppleŽ IR Receiver exclusively, no other application or OS X will receive AppleŽ Remote button press events for as long as the exclusive access is taking place. This can give you the impression that your AppleŽ Remote doesn't work. In that case, try quitting UserEventAgent (located at /usr/libexec/UserEventAgent) and check whether it makes a difference. 
UserEventAgent (PID 129) is using the AppleŽ Remote 
If UserEventAgent is accessing your AppleŽ IR Receiver exclusively, no other application or OS X will receive AppleŽ Remote button press events for as long as the exclusive access is taking place. This can give you the impression that your AppleŽ Remote doesn't work. In that case, try quitting UserEventAgent (located at /usr/libexec/UserEventAgent) and check whether it makes a difference. 
OS X AppleŽ Remote support process found

Testing exclusive access 
IR Receiver: applications can get exclusive access 

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