This posting is older than 6 months and can contain outdated information.
Information
Diagnostics are performed by Remote Control Diagnostics V1.2.1 on a Macmini3,1 running OS X 1082.
Searching for Hardware
AppleŽ IR Receiver found on USB bus.
Checking Drivers
Known ISAIRDriver driver is loaded
Candelair/Remote Buddy driver version 1.21 found
Driver supports exclusive access
Checking Preferences
IR Receiver is not limited to a particular remote's ID
IR Receiver is enabled
Checking running applications
UserEventAgent (PID 129) is using the AppleŽ Remote
If UserEventAgent is accessing your AppleŽ IR Receiver exclusively, no other application or OS X will receive AppleŽ Remote button press events for as long as the exclusive access is taking place. This can give you the impression that your AppleŽ Remote doesn't work. In that case, try quitting UserEventAgent (located at /usr/libexec/UserEventAgent) and check whether it makes a difference.
UserEventAgent (PID 129) is using the AppleŽ Remote
If UserEventAgent is accessing your AppleŽ IR Receiver exclusively, no other application or OS X will receive AppleŽ Remote button press events for as long as the exclusive access is taking place. This can give you the impression that your AppleŽ Remote doesn't work. In that case, try quitting UserEventAgent (located at /usr/libexec/UserEventAgent) and check whether it makes a difference.
OS X AppleŽ Remote support process found
Testing exclusive access
IR Receiver: applications can get exclusive access