Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

21.09.2008 22:13:10
PS3 remote requires pairing on every restart or wake up
View

This posting is older than 6 months and can contain outdated information.
Every time I restart osx or RB, RB asks for the key combination to pair my PS3 remote. Is this normal? I just want to have it always paired and forget about it... It's veryyy annoying having to pair every time.

Also, to pair I have to press enter and start many times. Otherwise if I keep them held, RB outputs "BD Remote Control Disconnected" or doesn't do anything. Is this normal?

Disclaimer: I'm using RB on a hacintosh so that might have an effect. I was just wondering if this behavior is typical.

These entries from the FAQ may be relevant to this topic:

Hardware - Sony® BD Remote Control
User

22.09.2008 04:00:52
Re: PS3 remote requires pairing on every restart or wake up
View

This posting is older than 6 months and can contain outdated information.
The same thing happens to me, but if I press any button on the remote (not the combination that it tells you to press) after 2-3 seconds the remote auto-pairs.

It's actually quite nice. 

User

22.09.2008 04:05:37
Re: PS3 remote requires pairing on every restart or wake up
View

This posting is older than 6 months and can contain outdated information.
Right, yea I can do that sometimes. I understand that since this is a bluetooth remote, it goes into standby and needs to be "waken". I don't mind waking it up... But the problem I'm typically having is that I need to do the actual pairing (enter + start) very frequently.

Last edited: 22.09.2008 04:06:48 

User

22.09.2008 11:31:16
Re: PS3 remote requires pairing on every restart or wake up
View

This posting is older than 6 months and can contain outdated information.
Bluetooth is like Wireless LAN. If you reboot your computer, the WLAN 
connection will be terminated and needs to be reestablished. It's the 
same with Bluetooth.

At disconnect, the BD Remote enters a powersaving state, from which it 
needs to be woken by any button press. Once woken, it will 
automatically try to reconnect to Remote Buddy. That can take a few 
seconds.

For the BD Remote, you don't need to press the "pairing" button 
combination if you have paired your remote just with your Mac. Any 
button will be sufficient.

The prompt still asks for pressing both buttons, though, to cover rare 
edge cases. If a single button press doesn't lead to automatic pairing 
and you do have to press the pairing button combination, you should 
not press the two buttons several times (that'll reset the connection 
over and over again and give you the "disconnected" popup you 
describe), but rather keep them pressed for about 3-4 seconds.

Best regards, 
Felix Schwarz 

User

27.09.2008 01:51:09
Re: PS3 remote requires pairing on every restart or wake up
View

This posting is older than 6 months and can contain outdated information.
Alright, thanks for the explanation. It's working better after following your recommendation. I'll update you if I find anything else. Thanks