Author | Thread |
User 24.04.2007 06:15:28 | A couple of issues with RC2 | |
This posting is older than 6 months and can contain outdated information. Hi Felix! RB is getting cooler and cooler! Thanks for all the great development. I just had a couple of issues: 1. For some reason the app insists on showing up in both the menubar and the dock, regardless of the fact I have selected for it to be in the menubar only. This was a bug you had squashed in a previous version, coming back to haunt us again I suppose... :D 2. My Front Row, which was installed using Andrew Escobar's enabler will not work with RB anymore. It use to just perfectly and if I quit RB and use the standard key command launch for Front Row it works just fine. RC1 never had an issue with this either, just the new version. 3. Lastly, this is not an issue, a question actually. I noticed in the notes for the update it said one could pair the Apple Remote. I may have misunderstood, does this mean those of us using a KeySpan IR and an Apple Remote can now pair it??? I have long for this to be a feature, since I have to keep RB inactive most of the time, due to have other Apple Remote devices in the room that kicked on the RC1 all the time. So is pairing now possible?? If so, where or how does one do it? If not...keep that one on the list...I have faith you will find a way on a future release! :D Thanks again Felix, you have done such a great job on this app, it has been so cool to watch your wonderful work develop.
| These entries from the FAQ may be relevant to this topic: General If you switched from Tiger (OS 10.4) to Leopard (OS 10.5) and you have not updated your copy via the Online Updater since, it is possible that you are still running a copy of Remote Buddy with modified Info.plist file, which can lead to the described problem.
Solution:
- Quit Remote Buddy.
- Download a fresh copy of Remote Buddy ( http://www.iospirit.com/remotebuddy/download/ )
- Replace your existing copy of Remote Buddy with the fresh copy of Remote Buddy.
- Start the new copy of Remote Buddy.
Hardware
- Please make sure you have the latest version of Remote Buddy installed. If in doubt, download the latest version, quit Remote Buddy, delete it, empty your trash, then copy the downloaded version of Remote Buddy to your harddrive and start it from there.
- Please make sure, that you have installed the latest version of the Remote Buddy drivers. You can install the drivers using the Setup Wizard (=> access it via the Remote Buddy pulldown menu).
- Check your Remote Buddy settings in the Hardware category. Your remote control should be listed there and the lamp next to it should be green. If you don't find your remote control there, either the Remote Buddy drivers were not installed or installed in an outdated version - or - there is a general problem with the device. For USB devices, plugging the device to another port or resetting the PMU and/or SMC-unit of your Mac® (=> find guides on how to do this for your Mac® in the support area of apple.com) may help. If you can't find it under "USB" in the System Profiler (=> /Applications/Utilities) either, a hardware defect is as well possible.
- Check the batteries of your remote control.
- If your remote control has an on/off switch: make sure that your remote control is switched on.
- If your remote control requires additional receiver hardware: make sure that it is correctly attached to your computer and that it turns up in System Profiler.
- If you use an Apple® Remote, you should also check your system settings. Quit Remote Buddy, then open System Preferences.app > Security. Please make sure that the option to disable the infrared receiver is NOT active and click on "Unpair" should you have paired your Apple® Remote with your Mac®. After that, start Remote Buddy. If your Apple® Remote still doesn't work with Remote Buddy, please also check its preferences for the Apple® Remote. They can be found at Preferences > Hardware > Built-in IR receiver. If support for multiple remote controls is enabled there, ensure that your remote control is checked in the right table (=> you can find the correct entry for your remote control by pressing a button on it).
- If you are using a Keyspan™ RF Remote for Front Row, re-pair its remote control and receiver by simultaneously pressing the small knob on the back of the remote control and the knob on the receiver stick (the knob looks like the blinking LED, except it does not blink).
Hardware - Apple® Remote
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.
As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.
If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.
Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.
Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
Please update your copy of Remote Buddy to version 1.15 or later.
| Thread-display::- A couple of issues with RC2, User, 24.04.2007 06:15:28
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