Support > Remote Buddy Forum > "Apple Remote" and "Keyspan Remote" hardware listed - but I only have a Keyspan Express remote (User, 01.07.2007 07:48:18) // IOSPIRIT [EN]

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User

01.07.2007 07:48:18

"Apple Remote" and "Keyspan Remote" hardware listed - but I only have a Keyspan Express remote

This posting is older than 6 months and can contain outdated information.

Hi!

First off, I must say that RemoteBuddy is absolutely brilliant! I love it's simplicity, abilities, and versatility. Thank you so much for developing it. I tried it for about 4 minutes and instantly fell in love with it - so I bought a copy.

Now for the issue at hand. I'm running a MDD dual G4 with 10.4. I recently purchased a Keyspan UIA-11F Express remote. Under Preferences->Hardware, it says my Default Receiver is a "Hotkey Remote" and lists my remote as BOTH an "Apple Remote" AND a "Keyspan Remote". If I have neither had an "Apple Remote" nor ever had the capability of using an Apple Remote with this computer, why does it show it as an option? Secondly, why does the Keyspan Remote's receiver show up as a "Hotkey Remote" with "12 Button States" when it, in fact, has no buttons at all? Under Preferences->Behaviours, I am likewise able to configure my nonexistent "Apple Remote" and the nonexistent "12 Button States" on my receiver. Does anybody know how to correct this?

I'm sorry if this is a duplicate post. I honestly searched around and couldn't find a respectable match.

Lastly, to be clear, everything else works perfectly well. My Keyspan Remote functions perfectly well and I'm able to configure it as needed. I'd just curious to know about the abovementioned concerns.

Thank you in advance for your time.

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Thread-display::

"Apple Remote" and "Keyspan Remote" hardware listed - but I only have a Keyspan Express remote, User, 01.07.2007 07:48:18

Re: "Apple Remote" and "Keyspan Remote" hardware listed - but I only have a Keyspan Express remote, User, 01.07.2007 18:29:02

Re: "Apple Remote" and "Keyspan Remote" hardware listed - but I only have a Keyspan Express remote, User, 09.07.2007 08:06:46

Re: Re: "Apple Remote" and "Keyspan Remote" hardware listed - but I only have a Keyspan Express remote, User, 11.07.2007 22:08:01

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