Support > Remote Buddy Forum > AJAX remote with multiple users (User, 26.11.2007 23:46:33) // IOSPIRIT [EN]

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User

26.11.2007 23:46:33

AJAX remote with multiple users

This posting is older than 6 months and can contain outdated information.

hi!

When my main user is logged-in, the Ajax remote works fine, but if another user is logged-in, it's a no-go. Any reason for this? Shouldn't RB answer requests anyway? Or perhaps there is something else which is interfering?

Thanks for any suggestions

- Ren

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - iPhone™ / iPod® touch / AJAX Remote

Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!

Thread-display::

AJAX remote with multiple users, User, 26.11.2007 23:46:33

Re: AJAX remote with multiple users, User, 27.11.2007 14:37:02

Re: AJAX remote with multiple users, User, 27.11.2007 16:06:43

Re: Re: AJAX remote with multiple users, User, 28.11.2007 14:46:01

Re: AJAX remote with multiple users, User, 01.12.2007 21:14:00

Re: Re: AJAX remote with multiple users, User, 04.12.2007 13:03:01

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