Support > Remote Buddy Forum > PS3 Remote - Sporadic / Unreliable reconnection (User, 03.01.2010 19:57:19) // IOSPIRIT [EN]

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User

03.01.2010 19:57:19

PS3 Remote - Sporadic / Unreliable reconnection

This posting is older than 6 months and can contain outdated information.

The PS3 remote works fine with remove buddy until it disconnects and I try and use it again.

Sometimes, I press a button, remote buddy kicks into immediate action, displays that remote has reconnected and fires the appropriate button. This is how I would expect it to work.

Most the time however, I press a button on the remove and nothing happens, and I find I have to repeatedly press random buttons to get the remote+remote buddy to come back to life (this can take anywhere from a few to 15 seconds or so).

Sometimes, nothing I do (button pressing wise) will wake up the remote+remote buddy.

It's defiantly not batteries, even with a brand new set of batteries the behaviour is the same.

Any ideas?

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

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