Support > Remote Buddy Forum > Repeating Key Press Problem (User, 28.06.2006 03:27:03) // IOSPIRIT [EN]

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User

28.06.2006 03:27:03

Repeating Key Press Problem

This posting is older than 6 months and can contain outdated information.

Hi Felix,

In the last few days since i started using RB i found the menu items would sometimes start scrolling up or down continuously until another remote button was pressed. I've just had a play, to find out when this happens. Seems if i press back on the remote then + or - quickly, it'll do this - scroll up or down until another button is pressed. The timing of presses seems to be critical to make this happen - it'll maybe do this 50% of the time if i try, and i found in normal use it would happen once in a while...

I dont know if this is an issue with RB, or maybe how the remote codes are handled by the OS, or maybe something just with my mac.

Shout if you need any more info...

Regards,

Andy

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Thread-display::

Repeating Key Press Problem, User, 28.06.2006 03:27:03

Re: Repeating Key Press Problem, User, 28.06.2006 11:25:04

Re: Repeating Key Press Problem, User, 28.06.2006 12:31:13

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