Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

16.11.2007 22:16:15
How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
NEW: Support for EyeTV Remote controls! You can now use most remote controls that come bundled with EyeTV to control Remote Buddy. EyeTV needs to run at the same time for this to work. For remote controls to turn up in Remote Buddy, you need to press a button on the respective remote.

So - what button do I press on the remote? Any button?

I went into the hardware section of the RB config and tried to add the EyeTV remote, but I couldn't get it to work.

Any help would be appreciated.

Thanks,

Greg 

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote
Hardware - EyeTV Receiver
User

17.11.2007 22:24:45
Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
Sorry, I cannot provide answer, only confirm that I had the same issue. When I first installed v 1.8 I started randomly pushing buttons on my eyetv remote and it worked. After that I have not been able to get it work... 
User

19.11.2007 20:25:23
Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
Yup, I can't seem to get it to work either. Some sort of info from Iospirit would be nice... 
User

20.11.2007 00:33:03
Re: Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
More info and a dedicated sub page will be added over the next couple 
of days. I'd have loved to supply more info in the first place, but I 
wanted V1.8 to be released before the Mac Live Expo in Cologne and 
subsequently was working at the IOSPIRIT booth at the MLE until just 
now.

Anyhow, here's the essentials:

1) You need to have at least EyeTV 2.5.1 and Remote Buddy version 1.8 
installed.

2) EyeTV needs to run at the same time as Remote Buddy. This is 
necessary as EyeTV contains the actual drivers and will forward all 
remote control button events to Remote Buddy which in turn executes 
the actions mapped to the buttons. You can't use the remote control if 
you don't have EyeTV 2.5.1 (or later) running.

3) As EyeTV hardware will often work with many different remote 
controls, it is not possible for either EyeTV or Remote Buddy to know 
which remote control you are going to use. Thus, remote controls will 
only turn up in Remote Buddy after the first press of a button since 
the start of EyeTV.

4) To find out which of the buttons on your remote control are the 
typical "Left / Right / Up / Down / Play-Pause / Menu" core set, enter 
Remote Buddy preferences, select Mapping, then your remote control 
from the middle list (remember: it only turns up there after you 
pressed a button on it). You can then find the core set of buttons by 
looking through the buttons listed for the remote. Clicking on the 
entry of a button will show you which button the entry represents on 
the real remote.

The "menu button" on the remotes are these:

TerraTec Black => button labeled "OSD"

TerraTec Gray => button labeled "Info"

EyeTV Remote => button labeled "Enter"

Pinnacle Remote (black, small) => button labeled "0" (with 2, 4, 5, 6 
and 8 being the rest of the buttons)

5) By default, the buttons for the EyeTV Behaviour are all mapped to 
trigger the default EyeTV action for that button (i.e. you won't see 
any difference to before). The thought behind this is that EyeTV will 
always behave the same in response to remote control button presses - 
regardless of whether Remote Buddy is installed or not. If you want to 
invoke Remote Buddy's menu while in EyeTV, please perform a long press 
on the "menu button" (as detailed above). You can configure all 
buttons in Remote Buddy Preferences > Mappings > EyeTV.

6) Not all EyeTV receivers are supported.

More info to follow as part of the Remote Buddy web site and news 
section.

Best regards, 
Felix 

User

22.11.2007 07:49:57
Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
Thanks, I got everything working now witht the eyetv remote. I did have a problem with the remote opening front row first, and then the RB menu, but for some reason that is not happening anymore so it is no longer a problem.

One question - can the eyetv remote wake a sleeping mac? If so, I cannot get it to work.

Thanks,

Tim 

User

22.11.2007 16:26:12
Re: Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
Hello Tim,

to the best of my knowledge EyeTV remote controls can't wake your 
computer. At least not with the hardware I have at hand.

Best regards, 
Felix 

User

04.01.2008 20:19:06
Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
I've tried every step, but no luck. I'm running EyeTV 2.5.1 and Remote Buddy 1.8.1 and using a Miglia TV Mini and Remote. I guess the miglia devices just don't work the same as the Elgato models?

Andrew 

User

07.01.2008 18:32:01
Re: Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
I don't have a Miglia device available for testing, so I can't give 
you a definitive answer to that question.

My best educated *guess* would be that EyeTV's support for Remote 
Buddy currently doesn't include the Miglia TV Mini.

Best regards, 
Felix 

User

08.01.2008 05:21:15
Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
Great info Felix, thanks. 
So is this new subpage up yet? Can't find it. Thanks again.

Last edited: 08.01.2008 05:21:34 

User

16.01.2008 12:51:01
Re: Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
Yes, it's up for a while already.

Please select "EyeTV remotes" from the left navigation bar on the 
Remote Buddy website.

Best regards, 
Felix 

User

18.01.2008 18:15:38
Re: How To Enable EyeTV Remote?
View

This posting is older than 6 months and can contain outdated information.
For me there is the same problem. 
The miglia is not working with RB. Unfortunately.

Would it be possible to add this hardware soon? The reason is: For the moment this is the only possibility for me to use RB with my Powerbook. 
Thanks, 
Uwe