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User

18.01.2008 21:09:45

eyetv remote with rb 1.8.5 and 1.8.7

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This posting is older than 6 months and can contain outdated information.

Hello Felix,

I had my eyetv remote all set up with the previous version of RB but when I updated to the last two versions, I lost all the custom mappings I set up for my applications. Maybe I am doing something wrong, but when I go to "mappings" I find the eyetv remote, but I can only add functionality for channel up/down, volume up/down, OK, enter...but I do not see where to map functionality for all the other buttons on the eyetv remote.

Again, sorry if I am missing something obvious but I have already gone through this procedure a couple times without problems...seems to be different this time.

thanks,

Tim

PS: skype functionality has always been on my wish list in case you are keeping track of user preferences...otherwise a very satisfied customer.

These entries from the FAQ may be relevant to this topic:

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - EyeTV Receiver

Which receivers are supported? (FAQ015E0211)
The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.

Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.

Hardware - Harmony® Smart Control

If I haven't used the Harmony Smart Remote for a few minutes, Remote Buddy does not react to the first button press. (FAQ015E0263)
Please verify that no power saving options are enabled at "Remote Buddy > Preferences > Hardware > Bluetooth Receiver".

User

19.01.2008 13:21:22

Re: eyetv remote with rb 1.8.5 and 1.8.7

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This posting is older than 6 months and can contain outdated information.

Hey Felix,

unfortunately I am experiencing the very same issues.
Any thoughts how we could get this fixed?

cheers
Andy

Hello Felix,

Again, sorry if I am missing something obvious but I have already gone through this procedure a couple times without problems...seems to be different this time.

thanks,

Tim

PS: skype functionality has always been on my wish list in case you are keeping track of user preferences...otherwise a very satisfied customer.

User

19.01.2008 15:35:02

Re: Re: eyetv remote with rb 1.8.5 and 1.8.7

View

This posting is older than 6 months and can contain outdated information.

The fix should be quite easy:

go to ~/Library/Preferences/ and look for a file named something like

com.iospirit.remotebuddy.com.apple.remote.com.elgato.eyetv.
5cc7e4000000ee.plist

(the 5cc7e4000000ee may differ, but should be equally long)

The com.elgato.eyetv.5cc7e4000000ee part means this:

com.elgato.eyetv - the raw receiver
5cc7e4000000ee - the raw ID of the remote

The problem is that the raw ID in this case actually is just "ee" and
there was a bug in V1.8 where a 32 bit integer would be used like a 64
bit one, thus the first four bytes are more or less random. That
longer - and pretty random rest (different on each start for some) -
shouldn't have been there in the first place and was fixed in V1.8.1.

Solution:

Set any button on the "empty" / reset mapping tables and quit Remote
Buddy. A new file is now generated, from which you can get the correct
filename, in this case that'd be

com.iospirit.remotebuddy.com.apple.remote.com.elgato.eyetv.ee.plist

With Remote Buddy quit (important), first make a backup copy of your
old prefs file, then rename the old file to the correct - and stable -
name. In this case, that would mean to rename

com.iospirit.remotebuddy.com.apple.remote.com.elgato.eyetv.
5cc7e4000000ee.plist

com.iospirit.remotebuddy.com.apple.remote.com.elgato.eyetv.ee.plist

That you're offered less buttons with a reset mapping table is simple
to explain: the reset mapping table has almost all buttons pre-
occupied in the global mappings table to send the button press back to
EyeTV.

Hope that helps.

Best regards,
Felix

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