Support > Remote Buddy Forum > just trying out // IOSPIRIT [EN]

Support

All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.

Forum closed

This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview

Author

Thread

User

21.01.2008 11:40:31

just trying out

View

This posting is older than 6 months and can contain outdated information.

Hi! Just downloaded RB yesterday and excited about the prospects of the perfect completion to my MacMini HTPC solution :)

The thing that interests me most (compared say to Mira, which I'm also currently evaluating ;-) ) is it's support for the EyeTV remote. I've stumbled right into my first problem though. I'm sure it's easy to solve (to be honest I'm still trying to get my head around it all) but it's a bit of a showstopper right now...

After exiting the full screen menu of EyeTV, how do I invoke the RB menu again? Pressing the Select button just opens up the EyeTV full screen menu again. I think (I can't check right now) the EyeTV behaviour defines 'Select (hold)' but this doesn't seem to work for me.

In fact, thinking this through... ideally I wouldn't even want leave the EyeTV menu... best of all would be if I could invoke RB and switch directly to Front Row or other HTPC frontend such as XHub or Media Central. I guess that must be possible?

Cheers,
Rich

PS. I've just read https://secure.iospirit.com/index.php?mode=service&modmode=forums&forum_id=11&sid=5324731Gb010144aaf5ed496&clshop_id=4&o_forum_dmode=view&o_forum_forumentry_id=12058
which at least seems to confirm my suspicion that what I want to do should work 'out of the box', but I'm pretty sure it didn't work. I'll try again tonight, meanwhile still welcome any useful tips :)

Last edited: 21.01.2008 11:49:18

Last edited: 21.01.2008 11:51:30

These entries from the FAQ may be relevant to this topic:

Behaviours

The installed application XY, for which a behaviour exists, does not turn up in Remote Buddy's menu. What should I do? (FAQ015E0160)
There are several possible error sources:
- The application has been installed after Remote Buddy has already been launched
  For efficiency reasons, Remote Buddy only searches for supported applications when its started. If you have installed an application after launching Remote Buddy, please quit Remote Buddy and launch it anew.
- Oudated program versions
  The installed version of the program in question could be outdated and identify itself with a different Bundle Identifier than the version supported by Remote Buddy. This problem often occurs with Mplayer OS X. The most recent version of that application is not to be found on Sourceforge but on directly on the pages of Mplayer HQ.
- Custom menus
  If you use a custom menu in Remote Buddy and you don't make use of Remote Buddy's smart folders, the menu structure is static. You have to manually add the behaviour into a place of your choice in the menu.
- The behaviour is deactivated.
  Make sure, the checkbox in front of the Behaviour's name in the Mappings pane of the preferences is active.
- The Launch Services database is outdated.
  Remote Buddy uses Launch Services to check for the availability of an application on your Mac. If the Launch Services database of OS X is incomplete or outdated, so is Remote Buddy's dynamically created menu. The solution, though is easy. Download LSRefresh, launch it, select the application(s) that don't turn up in Remote Buddy's menu, wait until the update is finished and then restart Remote Buddy.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - EyeTV Receiver

Which receivers are supported? (FAQ015E0211)
The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.

Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.

User

28.01.2008 23:53:01

Re: just trying out

View

This posting is older than 6 months and can contain outdated information.

By default, you have to perform a long press on the Select to open
Remote Buddy's menu while in EyeTV.

You can change this in Preferences > Mapping (=> please see the online
help for instructions).

Best regards,
Felix

User

29.01.2008 11:23:28

Re: just trying out

View

This posting is older than 6 months and can contain outdated information.

Thanks Felix. Yes of course this did work. Was jus a bit confused in the beginning :)

Remote Buddy
Support
1. Overview
2. Manuals
3. FAQs
4. Forums
1. Lost license code
2. Support inquiry
IOSPIRIT
1. About us
2. Blog
3. Labs
4. Developers
1. Contact
2. Press releases
3. Imprint
4. Jobs