Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

31.01.2008 07:28:02
RB Windows on Leopard with HDMI
View

This posting is older than 6 months and can contain outdated information.
I've been using RB on Tiger for over a year, with no problems. I 
upgraded to Leopard, recently and ever since the RB windows have been 
acting weird when shown on my 1080i plasma.

I'm hooked to the TV via an s-video to hdmi cable. When I run with 
the laptop cover cracked open, OS/X picks my laptop screen's video 
resolution and RB works as it always has. When I run with the cover 
closed, OS/X picks my plasma TV's resolution. I can see most of my 
desktop fine, just an couple of centimeters clipping around all the 
edges. However, the initial RB screen appears so just it's top right 
side appears at the bottom left of the TV. Tonight, I experimented 
and pushed the left arrow button on my remote. The application 
window appeared at the bottom center of the TV screen, so all I could 
see was the icon at its top. I used the down arrow on my remote to 
scroll down till the Front Row chair icon appeared and entered Front 
Row. It works perfectly on the screen.

I managed to keep the screen in its 1080i mode and get the cover 
cracked enough to use my scroll pad. Unfortunately, I couldn't grab 
either window to reposition them.

Is there any way to change RB to put its windows in the center of the screen?

Harry 

These entries from the FAQ may be relevant to this topic:

General
Hardware - Apple® Remote
User

01.02.2008 14:21:02
Re: RB Windows on Leopard with HDMI
View

This posting is older than 6 months and can contain outdated information.
Remote Buddy should actually automatically adapt to resolution changes.

If you change the resolution manually via System Preferences > Screen 
Settings .. does it adapt after a few seconds (if possible, try twice 
- once with the menu open and once with the menu closed)?

Thanks in advance for any additional info you can provide.

Best regards, 
Felix Schwarz 

User

06.02.2008 09:18:02
Re: RB Windows on Leopard with HDMI
View

This posting is older than 6 months and can contain outdated information.
Sorry it took so long to try stuff out. Here's what happened.

.. Tried setting the resolution manually, as you requested. No 
change. Remote Buddy comes up with its window in the middle of the 
screen. I shut the cover and a few seconds later Remote Buddy moves 
it to the lower left corner of the screen. When I exited the window 
via the USB remote's menu button, the window went away. When I 
reentered via the menu button, the Remote Buddy window came back to 
the lower left corner. 
.. Tried deleting the ColorSync profiles for my TV, via System 
Preferences>Display. Of the 4 I had set up, I could only delete 1. 
The delete button wouldn't enable for the others. 
.. Ran Disk Utility and had it fix permissions up. 
.. I still couldn't delete the ColorSync profiles from Display. 
.. Moved the profiles from /Library/ColorSync/Profiles/Displays to my 
Desktop with sudo. 
.. Tried Remote Buddy, again with the same symptoms. 
.. Played around connecting and disconnecting the HDMI cable and my 
USB remote. At one point the LCD display appeared to loose sync, and 
I couldn't get control, either from the keyboard or the remote. 
.. Powered down the laptop. 
.. Powered up the laptop with the HDMI cable and the USB remote 
attached. Closed the cover while the white boot screen was 
displaying. When everything appeared to be up I pushed the USB 
remote's menu key. Front Row came up and worked fine (everything in 
the middle of the screen). Exited Font Row and a few seconds later 
Remote Buddy came up, but this time its window stayed in the middle 
of the screen.

I tried bringing Remote Buddy up and down as well as switching 
displays several times. Everything seems to work now.

Harry 
At 2:21 PM +0100 2/1/08, Felix wrote:

Remote Buddy should actually automatically adapt to resolution changes.

If you change the resolution manually via System Preferences > Screen 
Settings .. does it adapt after a few seconds (if possible, try twice 
- once with the menu open and once with the menu closed)?

Thanks in advance for any additional info you can provide.

Best regards, 
Felix Schwarz 

User

09.02.2008 00:38:03
Re: Re: RB Windows on Leopard with HDMI
View

This posting is older than 6 months and can contain outdated information.
Thanks for the info. Closing the lid may be the missing info (or the 
info I oversaw). I'll try it out later on another MBP.

This has nothing to do with ColorSync profiles, disk permissions or 
similiar, though - and you really shouldn't delete the ColorSync 
profiles, either as I'm not sure you'll still be able to use your Mac 
without them. They contain color space transformation information, but 
don't have anything to do with resolutions, their change or similiar.

Did I understand you correctly when I say that the issue is resolved 
for you?

Best regards, 
Felix Schwarz 

User

09.02.2008 09:15:01
Re: Re: RB Windows on Leopard with HDMI
View

This posting is older than 6 months and can contain outdated information.
At 12:38 AM +0100 2/9/08, Felix wrote:

Thanks for the info. Closing the lid may be the missing info (or the 
info I oversaw). I'll try it out later on another MBP.

This has nothing to do with ColorSync profiles, disk permissions or 
similiar, though - and you really shouldn't delete the ColorSync 
profiles, either as I'm not sure you'll still be able to use your Mac 
without them. They contain color space transformation information, but 
don't have anything to do with resolutions, their change or similiar.

Did I understand you correctly when I say that the issue is resolved 
for you?

Best regards, 
Felix Schwarz

 
Yes, it's resolved for me.

I didn't delete the ColorSync profiles, just moved them to my 
Desktop. A new ColorSync profile for my TV seems to have been 
generated when I plugged in my cable. I wouldn't be surprised if 
OS/X wasn't reading something over the HDMI interface. I'm still 
mystified on how I ended up with 4 profiles for my TV, or why 3 
couldn't be deleted.

Harry 

User

10.02.2008 21:55:02
Re: Re: RB Windows on Leopard with HDMI
View

This posting is older than 6 months and can contain outdated information.
At 9:15 AM +0100 2/9/08, Harry wrote:

At 12:38 AM +0100 2/9/08, Felix wrote:

Thanks for the info. Closing the lid may be the missing info (or the 
info I oversaw). I'll try it out later on another MBP.

This has nothing to do with ColorSync profiles, disk permissions or 
similiar, though - and you really shouldn't delete the ColorSync 
profiles, either as I'm not sure you'll still be able to use your Mac 
without them. They contain color space transformation information, but 
don't have anything to do with resolutions, their change or similiar.

Did I understand you correctly when I say that the issue is resolved 
for you?

Best regards, 
Felix Schwarz

 
Yes, it's resolved for me.

 
Replied too fast. Last night it came back, but I was able to resolve 
the problem faster. I was watching a DVD. I exited DVD Player to 
Remote Buddy and watched the window relocate to the left bottom of 
the screen a couple of seconds later. I fixed it with the following 
steps:

1) I opened the cover and restarted using the Apple Menu restart. 
2) After clicking on restart in the OS/X dialog box, I closed the 
laptop's cover and watched the restart from my TV. 
3) After the Remote Buddy Startup window cleared, I hit the menu 
button on my RF remote and was put directly into Front Row. 
4) I exited and retried several times for 5 minutes, always going 
directly to Front Row. 
5) I removed the RF remote USB dongle and replaced it, with no change. 
6) I opened the cover and tried again. Remote buddy came up with 
it's window in the correct place. 
7) I closed the cover and tried Remote Buddy several times. 
Everything is fine again.

Harry