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User

04.04.2008 16:23:16

Modified Playlist in iTunes and Remote Buddy

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This posting is older than 6 months and can contain outdated information.

hi, I am using Remote Buddy since before release version 1.0 and I like it very much. But recently I have a problem wenn playing music videos from the intellegent playlist which contains all videos.

If iTunes has been started befor remote buddy has been started, I can switch to every video in the playlist perfectly. But if I start iTunes after starting remote buddy, it only plays the first video.

Today, I took some time to have a look at this problem and it seems, that when iTunes starts the intellegent playlist is newly build and remote buddy has a problem.

So I created a normal playlist with all music videos in it, restarted remote buddy: every thing worked just fine. I removed the first video from this list, then tried to start videos with remote buddy (it showed the just removed video in it's list) and only the first video could be played. All others could not be started.

Any suggestions what to do or is it some sort of bug?

Best regards,
Rene

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

User

05.04.2008 01:22:04

Re: Modified Playlist in iTunes and Remote Buddy

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This posting is older than 6 months and can contain outdated information.

Hello Rene,

thanks for the extensive feedback.

Which version of Remote Buddy are you currently using?

Did you install the update to the iTunes Behaviour available through
the Online Updater.

Thanks in advance for any info.

Best regards,
Felix Schwarz

User

05.04.2008 12:01:18

Re: Modified Playlist in iTunes and Remote Buddy

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This posting is older than 6 months and can contain outdated information.

Hello Felix,

I tested this behavior with Remote Buddy Version 1.8.10 and iTunes 7.6.2.
If there is an update for Remote Buddy or via Apple Update Service, I install it directly.

I can't say, since which version of Remote Buddy this behavior occurrs, I think it's round about two month? I hoped a newer version would solve the problem.

I love Remote Buddy and use it a lot, therefore I would be very glad if there will come up a solution.

Thanks...

Regards,
Rene

User

07.04.2008 11:33:16

Re: Re: Modified Playlist in iTunes and Remote Buddy

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This posting is older than 6 months and can contain outdated information.

Hello Rene,

the update to the iTunes Behaviour is just a few days old. If you
select "Check for updates…" from the Remote Buddy drop-down menu, are
any items displayed?

Best regards,
Felix Schwarz

User

07.04.2008 19:12:25

Re: Modified Playlist in iTunes and Remote Buddy

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This posting is older than 6 months and can contain outdated information.

Hi Felix,

I had the last update already installed. If I check for updates, there is nothing new. Under the behavior tab everything seams to be fine. There are some options for iTunes. Nothing seams to be unusual.

Sorry, but there is nothing to help you with so far I can see.

Best regards,
Rene

User

08.04.2008 13:05:02

Re: Re: Modified Playlist in iTunes and Remote Buddy

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This posting is older than 6 months and can contain outdated information.

Thanks for the info, Rene!

Can you send me your "iTunes Library" and the accompanying XML file to info@iospirit.com
, please?

I'll then be able to take a closer look what is going on.

Best regards,
Felix Schwarz

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