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User

01.07.2008 06:48:51

Unable to continue mapping

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This posting is older than 6 months and can contain outdated information.

I've set up multiple apple remotes for use with a Harmony One.

Its been working out perfectly, except now the mapping just refuses to accept any of my settings. The mapping I've done up to this point remains, but I can't map anything else for some reason.

Help!

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - Harmony® Smart Control

When the Harmony Hub connects to my Mac, I'm asked for a PIN. (FAQ015E0262)
Please enter 0000.

User

01.07.2008 10:18:16

Re: Unable to continue mapping

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

I'll need more info to get an idea of the problem. Please describe

- what you have been doing previously and in which part of the
preferences respectively

- in which part of the preferences you now experience a problem

- which actions you took and how that problem shows in response to that

- what you would have expected instead

Best regards,
Felix Schwarz

User

01.07.2008 16:16:45

Re: Unable to continue mapping

View

This posting is older than 6 months and can contain outdated information.

I have been mapping both pre-programmed and my own created behaviors onto global commands of now 9 unique apple remotes.

I am now experiencing the problem in the mapping tab.

I have been attempting to map behaviors, just like I was doing before, but when I choose a behavior from the drop-down list, it doesn't show up as a chosen behavior. I cannot figure out why.

User

01.07.2008 21:59:16

Re: Re: Unable to continue mapping

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This posting is older than 6 months and can contain outdated information.

Thanks for the info. I still don't really understand the problem,
though and will need more info:

1) In which mapping table (the selection on the right) are you
changing settings?

2) What exactly are you mapping to the buttons?

3) Is the problem that the change you make don't show up in the table?
Or is it that the buttons you think should trigger the assigned action
don't trigger it?

If you can upload screenshots somewhere or mail them to info@iospirit,
this would probably help understanding the problem a lot.

Best regards,
Felix Schwarz

User

02.07.2008 04:23:18

Re: Unable to continue mapping

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This posting is older than 6 months and can contain outdated information.

I cannot get any action to map to any button. When I click an action -- it doesn't matter which one / what behavior -- nothing appears in the "Perform Action column for that button. The change I made doesn't appear.

It used to work fine. Now no button works. I've moved all of the mapping preferences from ~Library/Preferences (to see if starting over works), but no luck.

User

02.07.2008 17:30:11

Re: Re: Unable to continue mapping

View

This posting is older than 6 months and can contain outdated information.

Thanks for the info. I must admit that really I wouldn't know what
could cause it to not directly show or accept your selections. There
certainly are no inherent limits anywhere in Remote Buddy.

Did you install and system additions, "haxies", "system enhancements",
"performance tuning" tools, input managers or the like that alter
system APIs? Please check the InputManagers directories at both

/Users/yourHomeDir/Library/InputManagers/

and

/Library/InputManagers/

for files. Please also check for "APE" in /Applications/Utilities/
System Profiler.app > Extensions.

Best regards,
Felix Schwarz

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