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Remote Buddy Forum

Overview 

AuthorThread
User

30.08.2008 14:32:37
Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
It seems there are some problems with the new Plex release yesterday and RemoteBuddy...

Here are some user comments from the Plex Support Forums:

-------------------------------------------------

"Hi there!

Anyone else having troubles with the new release and the apple remote?

I'm using RemoteBuddy and before the update the remote worked wonderful.

After update i get no response from the remote when using Plex. The same problem if i try to use the remote without RemoteBuddy.

Any ideas? Thanks!" 
---------------------------------------------------

YES, I have the same problem!

I use my Harmony and Remote Buddy. All my buttons work, except the Select/OK button (opening a folder, playing a movie etc.)

It gets picked up every 10 times I push the button or so.

Very annoying! 
---------------------------------------------------

Hi

I'm using my Harmony universal remote with Remote Buddy to control Plex.

This has worked without problems until I installed 0.5.14 today.

Now, the "Select/OK" command doesn't get picked up by Plex.

I have to press a lot of times and it randomly responds to the command.

Up, Down, Left, Right etc. is working fine.

I haven't changed anything, except installing Plex 0.5.14.

Any ideas, this makes the remote almost useless right now?

Thanks 
Martin 
--------------------------------------------------- 
---------------------------------------------------

Me too having the same problems... 
Here are the links to the Plex forums:

http://forums.plexapp.com/index.php?showtopic=890&st=0&gopid=6479&#entry6479

http://forums.plexapp.com/index.php?showtopic=904

Hope you can help us, Felix ;)

 
Last edited: 30.08.2008 14:32:54 

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote
Hardware - Harmony® Smart Control
User

30.08.2008 19:28:34
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
I was just about to post this too. Nice detailed post! :)

I have the same problems. Very annoying. Makes remote controling Plex almost impossible as it is now.

/Martin 

User

30.08.2008 21:11:10
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Ditto these problems for my setup... I emailed support last night basically explaining that the only thing that seems to work for me on my Sony BD Remote is the d-pad. Every other button is essentially useless. Sometimes repeatedly mashing the requested button will get it to work, but most of the time not. 
User

30.08.2008 23:46:23
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Also, I have mapped a button to Activate Plex Behaviour, in order for Plex to start up when I press it.

This only works the first time. After I quit Plex it doesn't work anymore.

If I go to Behaviour Construction Kit and choose compile,testdrive,and install, it works again for launchin Plex. BUT, only the first time, again!

Regards 
Martin 

User

31.08.2008 16:48:12
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Hi Felix!

Do you have any idea solving this problems? 

User

31.08.2008 19:01:16
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Thank you all for all the feedback.

I've looked into it and this definately is a new bug in Plex 0.5.14 in 
the way it handles keyboard input. It appears to expect a minimum 
length for the press of the return or escape keys (the keys whose 
press/release RB emulates for the "Select" and "Previous menu" action 
of the Plex Behaviour).

Plex will definately show reaction to the short key presses as well 
(by unfading previously faded out menu points ate the main menu 
level), so, yes, it is really receiving them. Yet, it doesn't show the 
expected reactions for the keypress event it just got.

Here's some AppleScript code exposing the bug in Plex:

-- code -- 
tell application "Remote Buddy" 
-- Make sure Plex is front-most 
tell application "Plex" to activate 
delay 1

-- Show that Plex 0.5.14 has problems with the same events for the return key - depending on how fast your box is, you'll see no effects. (In fact, I can see Plex fade in the other options at the main menu level as if I had pressed a key like "j" that it does not have any functionality attached to - so it definately got the events. Yet, it does not react to these events)

keypress keycode 36 with pressed -- press return key 
keypress keycode 36 without pressed -- release return key

delay 5 -- wait 5 seconds, so that the different effect of above and below code can be perceived by the user

-- Workaround: Send the same events, but add a short delay of 1/10th of a second between press and release events 
keypress keycode 36 with pressed -- press return key 
delay 0.1 
keypress keycode 36 without pressed -- release return key 
end tell 
-- / code --

You'll also be able to expose the problem with any regular keyboard as 
long as you press and release the key fast enough. In the Plex forums, 
at least one Plex user also reports this:

-- quote from http://forums.plexapp.com/index.php?showtopic=904 -- 
"I've also noticed the problem with the keyboard (also bluetooth 
device for whatever it may be worth mentioning that). I've noticed 
that hitting the space will pause a running DVD, but i'll have to hit 
it a few times to get it to restart the movie." 
-- / quote --

Until the Plex team fixes the bug, you can either downgrade to an 
older version - or - use the workaround from above AS code to ensure 
that the press and release events for the return and escape keys that 
are sent to Plex are at least 0.1 seconds from one another.

-- SOLUTION -- 
For your convenience, I've created an UNSUPPORTED special version of 
the regular Plex Behaviour that employs this workaround. To install:

1) Download it from 
http://static.iospirit.com/static/objectfiles/file/138/Plex.rbscriptedbehaviour.zip

2) Extract it and double click the Plex.rbscriptedbehaviour.

3) If you haven't changed the mapping for Plex, you're done at this point. If you have changed the mapping for Plex at RB Preferences > Mapping > Plex, make sure you replace your current actions for "Select" and "Previous menu" with "Select (workaround for bug in Plex 0.5.14)" and "Previous menu (workaround for bug in Plex 0.5.14)" respectively.

Q: Why are you not pushing this out via the Online Updater? 
A: Because really it's a workaround and just that. If you have a quick 
repeat rate set in your System Preferences, this workaround may not 
lead to the desired effect. This problem needs to be fixed at the 
source - in Plex - and not where its effects are showing (real 
keyboards and software using OS X Remote Desktop APIs to emulate key 
presses - like Remote Buddy).

Q: How can I remove this special version after the Plex team released 
a bugfixed version? 
A: Remove it from ~/Library/Application Support/Remote Buddy/Behaviours using Finder and restart Remote Buddy. 
-- / SOLUTION --

Best regards, 
Felix Schwarz

Last edited: 31.08.2008 19:48:06 

User

31.08.2008 20:49:00
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Thank you very much!

That workaround works great but only if you revert the RemoteBuddy Keymappings for Plex to standard mode.

I have set some actions for the hold-status of the AppleRemote buttons like changing the systemvolume when holding the + and - buttons. But then it's the same thing again - i can't navigate anymore.

Revert back to standard mapping and everything works...

Is there anything else YOU can do? Or is it time for the PLEX-guys?

Last edited: 31.08.2008 20:49:19 

User

31.08.2008 21:48:17
Re: Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
I've spent a few hours to get to the bottom of the problem and spent 
some more time to explain it on the forum and post a workaround for 
the most needed/used "Select" and "Up a menu level" as a proof-of- 
concept and to show that this really is not a problem of, with or 
caused by Remote Buddy.

I have no intentions to invest any more time in creating workaround'd 
versions of more than the two actions just mentioned.

I've shown in my previous post that the bug is in Plex itself and 
that's also where it needs to be addressed.

Best regards, 
Felix Schwarz 

User

31.08.2008 22:10:04
Re: Plex Version 0.5.14 Problems
View

This posting is older than 6 months and can contain outdated information.
 
I've spent a few hours to get to the bottom of the problem and spent 
some more time to explain it on the forum and post a workaround for 
the most needed/used "Select" and "Up a menu level" as a proof-of- 
concept and to show that this really is not a problem of, with or 
caused by Remote Buddy.

I have no intentions to invest any more time in creating workaround'd 
versions of more than the two actions just mentioned.

I've shown in my previous post that the bug is in Plex itself and 
that's also where it needs to be addressed.

Best regards, 
Felix Schwarz

 
I talked to the main Plex developer and he said that he narrowed down the problem and it will be fixed in Plex 0.5.15, which will be out in a couple of days.

Regards 
Martin 

User

31.08.2008 23:19:04
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
But, what about the other problem Felix, that you can't activate the Plex behaviour, so that Plex starts up when pressing a certain button?

Like I wrote in the other post, it only works if I go to compile,testdrive,install. And, then it only works once and then it stops again.

Is that a Remote Buddy thing or a Plex thing?

If it's a Plex thing, what do I need to tell the developer, needs to be fixed?

Thanks 
Martin

Last edited: 31.08.2008 23:19:42 

User

31.08.2008 23:51:17
Re: Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Thanks for asking again. I'm sorry to say that I overlooked your 
question.

What you describe sounds like another effect of the "Plex closes 
window, but does not quit, but rather hangs and remains unresponsive"- 
bug of Plex RC2, discussed in the RB forum topic "Plex Behaviour 
Doesn't Deactivate Automatically". That bug of Plex should have been 
fixed by Plex version 0.5.14.

Please let me know, if you are seeing this with version 0.5.14.

With regards to your mention of the BCK: have you created your own 
Behaviour for Plex? Or is your problem description about the use of RB 
with the standard Plex Behaviour RB ships with?

Best regards, 
Felix Schwarz 

User

01.09.2008 10:34:37
Re: Plex Version 0.5.14 Problems
View

This posting is older than 6 months and can contain outdated information.
 
Thanks for asking again. I'm sorry to say that I overlooked your 
question.

What you describe sounds like another effect of the "Plex closes 
window, but does not quit, but rather hangs and remains unresponsive"- 
bug of Plex RC2, discussed in the RB forum topic "Plex Behaviour 
Doesn't Deactivate Automatically". That bug of Plex should have been 
fixed by Plex version 0.5.14.

Please let me know, if you are seeing this with version 0.5.14.

With regards to your mention of the BCK: have you created your own 
Behaviour for Plex? Or is your problem description about the use of RB 
with the standard Plex Behaviour RB ships with?

Best regards, 
Felix Schwarz

 
I'm using 0.5.14 and the problem is still there.

I can only start up Plex once using my mapped button, then I have to go to compile,testdrive,instal and I can start it once again. But only once then it stops working again.

I am using my own behaviour for Plex.

Regards 
Martin 

User

01.09.2008 11:22:17
Re: Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Thanks for the info.

Does 0.5.14 still not fully quit on your Mac (=> f.ex. the window is 
closed, but Plex remains in the dock and the screen's titlebar still 
displays Plex)? 
(Plex 0.5.14 quits correctly on my Mac, RC2 did not)

If you have created your own Behaviour for Plex, please create an 
action in BCK > Action Factory running this AppleScript snippet:

tell application "Plex" to activate

Then, in BCK > Behaviour Factory > Plex > Default mapping, select that 
action for the event "On manual activation".

Best regards, 
Felix Schwarz 

User

02.09.2008 11:00:17
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
 
Thanks for the info.

Does 0.5.14 still not fully quit on your Mac (=> f.ex. the window is 
closed, but Plex remains in the dock and the screen's titlebar still 
displays Plex)? 
(Plex 0.5.14 quits correctly on my Mac, RC2 did not)

If you have created your own Behaviour for Plex, please create an 
action in BCK > Action Factory running this AppleScript snippet:

tell application "Plex" to activate

Then, in BCK > Behaviour Factory > Plex > Default mapping, select that 
action for the event "On manual activation".

Best regards, 
Felix Schwarz

 
Felix,

My Plex has always fully quit. I've never had that problem.

I followed your instructions, I created the "Start Plex" applescript behaviour, but still had the same problems with Plex not starting (only the first time).

Instead of having button "x" pointing to "activate myPlex behaviour", I simply pointed it directly to the "Start Plex" command. Then it works!

So activating the behaviour doesn't work, even though I did all the steps you wrote, but "hardcoding" the button to point directly to the applescript works.

Thanks 
Martin 

User

10.09.2008 08:20:19
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
I'm having the exact same problem as MartinB; I have a Sony Playstation 3 remote, and everthing works well except when I try to activate the Plex behavior, it will only activate the first time. Subsequent tries won't launch or activate Plex. Please help...

BTW, I'm using 0.5.15 now, and the select and previousmenu problems seem to be fixed on Plex, so that's no longer an issue. But the behavior launching is...

Last edited: 10.09.2008 08:22:01 

User

11.09.2008 22:25:17
Re: Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Thanks for asking.

I looked into the current Plex Behaviour and it currently does this on 
its activation: 
It starts Plex, if it is not running, but will not bring it to front, 
if it is not.

That'll be fixed in the next RB release (it already is internally). 
Until then, an easy workaround is to add a custom action with this 
AppleScript code:

tell application "Plex" to activate

Best regards, 
Felix Schwarz 

User

11.09.2008 23:39:29
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Felix thanks for the response and upcoming fix. I'm trying to use your workaround but I can't find the "Custom Actions..." option on the "Global mapping" section. I only see "Accessibility, Airfoil, Audio CD & DVD, Behaviours..." etc.

Is this normal? How can I assign a custom action to the remote so that it's global?

User

12.09.2008 00:24:17
Re: Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Thanks for asking.

Custom Actions are not available for global actions. You can, however, 
create an action in the "Behaviour Construction Kit > Action Factory".

Marking an action to be globally available there will make that action 
instantly available for selection under "Miscellaneous" in the 
Preferences.

Best regards, 
Felix Schwarz 

User

12.09.2008 00:59:47
Re: Plex Version 0.5.14 Problems
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This posting is older than 6 months and can contain outdated information.
Nice, it's not the nicest solution for "the rest of us" but it works. Thanks again.