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User

04.09.2008 12:29:49

"Grey" shared itunes library

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This posting is older than 6 months and can contain outdated information.

Hi, I have an iTunes shared library on my nerwork. The library is mounted and playing correctly in iTunes, in fact I can see it on my iTouch Ajax remote, the only problem is that I cannot browse it as before, it's grey, not selectable... Maybe the problem is the upgrade to iTunes 7.7.1?
Has anyone recently encountered the same problem?

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - iPhone™ / iPod® touch / AJAX Remote

Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!

User

08.09.2008 13:58:16

Re: "Grey" shared itunes library

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This posting is older than 6 months and can contain outdated information.

Thanks for asking. However, may I gently ask, that, in the future,
please don't post the same question in several areas of the website
(I've just closed the support query in the support desk).

I've had a look in the sourcecode and couldn't find anything that
could cause this for available libraries. A library should only be
greyed out if it had previously been online and then went offline.

Are the respective shared libraries grayed out at the same moment as
when they are "mounted" in iTunes?

Could you send me a screenshot to the info-address (as found in the
imprint)?

Does the shared library turn up in Bonjour Browser (=> http://www.tildesoft.com/Programs.html
, please also send a screenshot of the expanded entry of your shared
library, if it is displayed there)?

Thanks in advance.

Best regards,
Felix Schwarz

User

16.09.2008 06:21:06

Re: "Grey" shared itunes library

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This posting is older than 6 months and can contain outdated information.

I'm new to remote buddy, and having the same problem.
MacOS X 10.5.5 iTunes 8. I load the shared library on the mac, then use ajax remote buddy on my iphone to try to play songs from it. When I select "music" then "library". The "local library" can be selected but my shared library is grey on that screen.

Did you get the info you need to debug this problem or should I try to gather the info you asked for from the other posting?

User

16.09.2008 11:07:17

Re: Re: "Grey" shared itunes library

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This posting is older than 6 months and can contain outdated information.

Thanks for your posting.

I'd be grateful if you could send me the info. Thanks.

Best regards,
Felix Schwarz

User

18.09.2008 16:45:31

Re: \"Grey\" shared itunes library