Support > Remote Buddy Forum > Remotebuddy crashes (User, 23.10.2007 16:28:43) // IOSPIRIT [EN]

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Remote Buddy Forum

Overview

Author

Thread

User

23.10.2007 16:28:43

Remotebuddy crashes

This posting is older than 6 months and can contain outdated information.

I tried the ajax remote feature and the moment I try to bring up an image of the screen on the phone (which would be really useful if it worked) remote buddy crashes and gives the attached crash dump.

This is on a new intel mac mini with an clean install except for joost (not running when the crash occurred) and remotebuddy.

Tony

Date/Time: 2007-10-23 14:55:15.853 +0100
OS Version: 10.4.10 (Build 8R3014)
Report Version: 4

Command: Remote Buddy
Path: /Applications/Remote Buddy.app/Contents/MacOS/Remote Buddy
Parent: WindowServer [55]

Version: ??? (1.7.4)

PID: 7452
Thread: 5

Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000002
Code[1]: 0x00000000

Thread 0:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92ded8d8 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92decfe2 ReceiveNextEventCommon + 385
5 com.apple.HIToolbox 0x92dece39 BlockUntilNextEventMatchingListInMode + 81
6 com.apple.AppKit 0x93273465 _DPSNextEvent + 572
7 com.apple.AppKit 0x93273056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
8 com.apple.AppKit 0x9326cddb -[NSApplication run] + 512
9 com.apple.AppKit 0x93260d2f NSApplicationMain + 573
10 com.iospirit.RemoteBuddy 0x000029de 0x1000 + 6622
11 com.iospirit.RemoteBuddy 0x00002905 0x1000 + 6405

Thread 1:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.unsanity.ape 0xc0001d48 __ape_agent + 307
2 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.ColorSync 0x915a96cf pthreadSemaphoreWait(t_pthreadSemaphore*) + 35
2 com.apple.ColorSync 0x915c3de0 CMMConvTask(void*) + 60
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 3:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 4:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.audio.CoreAudio 0x9146941e HALRunLoop::OwnThread(void*) + 158
4 com.apple.audio.CoreAudio 0x91469239 CAPThread::Entry(CAPThread*) + 93
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 5 Crashed:
0 com.apple.Foundation 0x9282847f _NSRaiseError + 227
1 com.apple.Foundation 0x9284f23f +[NSException raise:format:] + 57
2 com.apple.Foundation 0x9289a0a5 _NSDictionaryRaiseInsertNilValueException + 75
3 com.apple.Foundation 0x927dd483 -[NSCFDictionary setObject:forKey:] + 146
4 com.iospirit.RemoteBuddy 0x000137ca 0x1000 + 75722
5 com.iospirit.RemoteBuddy 0x00013d14 0x1000 + 77076
6 com.iospirit.RemoteBuddy 0x000112a1 0x1000 + 66209
7 com.iospirit.RemoteBuddy 0x0000f217 0x1000 + 57879
8 com.iospirit.RemoteBuddy 0x0000edea 0x1000 + 56810
9 com.apple.Foundation 0x928e86e0 _inputStreamCallbackFunc + 80
10 com.apple.CoreFoundation 0x9087ab72 _CFStreamSignalEventSynch + 281
11 com.apple.CoreFoundation 0x9087a811 CFReadStreamSignalEvent + 39
12 com.apple.CFNetwork 0x9101c896 _SocketCallBack + 1700
13 com.apple.CoreFoundation 0x90842faf __CFSocketDoCallback + 473
14 com.apple.CoreFoundation 0x90842d24 __CFSocketPerformV0 + 392
15 com.apple.CoreFoundation 0x9082cf92 CFRunLoopRunSpecific + 1213
16 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
17 com.apple.Foundation 0x9282ad3a -[NSRunLoop runMode:beforeDate:] + 182
18 com.apple.Foundation 0x928788e4 -[NSRunLoop runUntilDate:] + 78
19 com.iospirit.RemoteBuddy 0x0000d073 0x1000 + 49267
20 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
21 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 6:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.Foundation 0x9284b26c -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.AppKit 0x9334a270 -[NSUIHeartBeat _heartBeatThread:] + 377
3 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x003fb000 ebx: 0x928283aa ecx: 0x90a66b30 edx: 0x0048c5d0
edi: 0x052c7b10 esi: 0x04e8b2f0 ebp: 0xb0230428 esp: 0xb02303c0
ss: 0x0000001f efl: 0x00000246 eip: 0x9282847f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
0x1000 - 0x13efff com.iospirit.RemoteBuddy ??? (1.7.4) /Applications/Remote Buddy.app/Contents/MacOS/Remote Buddy
0x174000 - 0x1affff com.iospirit.RemoteBuddy.RemoteBuddyServices ??? (1.0) /Applications/Remote Buddy.app/Contents/Frameworks/RemoteBuddyServices.framework/Versions/A/RemoteBuddyServices
0x17da000 - 0x17e2fff com.apple.iokit.IOUSBLib 2.7.5 /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Contents/MacOS/IOUSBLib
0x4def000 - 0x4df1fff com.iospirit.behaviours.photobooth ??? (1.2) /Applications/Remote Buddy.app/Contents/PlugIns/PhotoBooth.rbbehaviour/Contents/MacOS/PhotoBooth
0x4f73000 - 0x4f7cfff com.apple.IOFWDVComponents 1.9.0 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComponents
0x4f89000 - 0x4fa0fff com.iospirit.behaviours.tunes ??? (1.4) /Applications/Remote Buddy.app/Contents/PlugIns/Tunes.rbbehaviour/Contents/MacOS/Tunes
0x507e000 - 0x5081fff com.iospirit.behaviours.vlc ??? (1.6) /Applications/Remote Buddy.app/Contents/PlugIns/VLC.rbbehaviour/Contents/MacOS/VLC
0x50bf000 - 0x50fbfff com.apple.QuickTimeFireWireDV.component 7.2 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
0x5129000 - 0x512bfff com.iospirit.behaviours.preview ??? (1.4) /Applications/Remote Buddy.app/Contents/PlugIns/Preview.rbbehaviour/Contents/MacOS/Preview
0x531f000 - 0x5321fff com.iospirit.behaviours.powerpoint ??? (1.2) /Applications/Remote Buddy.app/Contents/PlugIns/PowerPoint.rbbehaviour/Contents/MacOS/PowerPoint
0x5412000 - 0x5442fff com.apple.QuickTimeIIDCDigitizer 7.2 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/QuickTimeIIDCDigitizer
0x5453000 - 0x5455fff com.iospirit.behaviours.quicktimeplayer ??? (1.4) /Applications/Remote Buddy.app/Contents/PlugIns/QuickTime Player.rbbehaviour/Contents/MacOS/QuickTime Player
0x545b000 - 0x54a1fff com.apple.QuickTimeUSBVDCDigitizer 2.0.0 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/QuickTimeUSBVDCDigitizer
0x5534000 - 0x5536fff com.iospirit.behaviours.acrobat ??? (1.3) /Applications/Remote Buddy.app/Contents/PlugIns/Acrobat.rbbehaviour/Contents/MacOS/Acrobat
0x553c000 - 0x553ffff com.iospirit.behaviours.dvdplayer ??? (1.5) /Applications/Remote Buddy.app/Contents/PlugIns/DVDPlayer.rbbehaviour/Contents/MacOS/DVDPlayer
0x5604000 - 0x5606fff com.iospirit.behaviours.adobereader ??? (1.2) /Applications/Remote Buddy.app/Contents/PlugIns/Reader.rbbehaviour/Contents/MacOS/Reader
0x560c000 - 0x560efff com.iospirit.behaviours.keynote ??? (1.4) /Applications/Remote Buddy.app/Contents/PlugIns/Keynote.rbbehaviour/Contents/MacOS/Keynote
0x5696000 - 0x5698fff com.iospirit.behaviours.realplayer ??? (1.2) /Applications/Remote Buddy.app/Contents/PlugIns/RealPlayer.rbbehaviour/Contents/MacOS/RealPlayer
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0x5909000 - 0x5925fff GLDriver /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundle/GLDriver
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0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
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0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
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0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.26 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
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0x94294000 - 0x9429ffff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942eb000 - 0x94305fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9430b000 - 0x94614fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94797000 - 0x948ddfff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94969000 - 0x94978fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x9497f000 - 0x949a8fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949ae000 - 0x949bdfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949c1000 - 0x949e6fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949f2000 - 0x94a0ffff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94a16000 - 0x94a7bfff com.apple.Bluetooth 1.9 (1.9f8) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x94bba000 - 0x94c92fff edu.mit.Kerberos 5.5.25 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94d3a000 - 0x94dcdfff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e27000 - 0x94ea7fff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94ee0000 - 0x951bffff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x9533e000 - 0x95361fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95497000 - 0x954cffff com.apple.OSAKit 1.0.1 (43) /System/Library/Frameworks/OSAKit.framework/Versions/A/OSAKit
0x954ee000 - 0x954f8fff libexslt.0.dylib /usr/lib/libexslt.0.dylib
0x954fb000 - 0x9557bfff com.apple.QTKit 7.2 /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x95679000 - 0x956b1fff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x956c8000 - 0x956ccfff com.apple.URLMount 2.1.7 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x965da000 - 0x965dafff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96b54000 - 0x96c2bfff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x96c46000 - 0x96c4bfff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96f5c000 - 0x96f70fff com.apple.AppleShareClient 1.5.2 /System/Library/Frameworks/AppleShareClient.framework/Versions/A/AppleShareClient
0x96f79000 - 0x96fb8fff com.apple.AppleShareClientCore 1.5.2 /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
0x971f8000 - 0x971f9fff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dylib
0x9762a000 - 0x97701fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x9778a000 - 0x9778afff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x97d37000 - 0x97dc8fff com.apple.applescript 1.10.7 /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x97f5c000 - 0x97f5efff com.apple.BezelServicesFW 1.4.3 /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServices
0x97f61000 - 0x98dc5fff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x9ed74000 - 0x9ed96fff com.apple.CoreMediaPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMediaPrivate
0x9eda7000 - 0x9ede3fff com.apple.CoreMediaIOServicesPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/A/CoreMediaIOServicesPrivate
0xc0000000 - 0xc000efff com.unsanity.ape 2.0.3 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer

Model: Macmini2,1, BootROM MM21.009A.B00, 2 processors, Intel Core 2 Duo, 2 GHz, 1 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), 1.1.9.3
Bluetooth: Version 1.9.0f8, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS541612J9SA00, 111.79 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Apple Optical USB Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA

These entries from the FAQ may be relevant to this topic:

Behaviours - Support for iTunes® & AirPlay®

How can I enable/disable the display of information on the currently played iTunes® title? (FAQ015E0167)
You can enable/disable this functionality at "Preferences > Behaviours > iTunes® > Options". You can also set the duration of the display there.

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Driver

What is the task of the driver and what do I need it for? (FAQ015E0177)
The Setup Wizard already contains a summary on how the driver does help Remote Buddy to provide additional features and hardware support. If that summary was too short, here's some more info on each of the points:
- fix for Apple® Remote driver problems in OS X
  Since OS X 10.4.9 (that includes 10.4.10/10.4.11/10.5.x/..) many users have been experiencing that one button press on their remote does now trigger two reactions - once from any currently running application that supports the Apple® Remote, once the default system action. So, this problem is not specific to Remote Buddy. The driver provides a clean, system conform fix to this problem using only documented APIs.
- enabling of all features of built-in IR receivers
  Only with the Remote Buddy driver do you gain support for arbitrary length button presses for the Play and Menu buttons as well as minimized reaction times for all buttons. While this may sound like unimportant technical details, they actually do have a strong practical impact. If, for example, you want to map a function to the Play or Menu button, that you want to see executed for as long as you press that button, this was previously simply impossible to achieve. This limitation still applies to all other applications. It does not for Remote Buddy with the driver loaded.
- the emulation of a virtual Apple® Remote
  Control applications that have support for and listen to an Apple® Remote - with any remote control of your choice supported by Remote Buddy. And on any Mac®. This allows you to f.ex. use iAlertU side by side with Remote Buddy or accessing special functions and modes inside applications that would otherwise require these apps to have full control over the built-in IR receiver of your Mac® - and that your Mac® actually came with one.
- support for Bluetooth® remotes and external receivers
  It's not possible to reliably operate many Bluetooth® based remotes, like for example the Wii® Remote with a Mac® purely from userspace due to limitations in the operating system. The situation for many external receivers is similiar: some of their features - or the entire device - can only be supported with the help of a driver.

General

Can I run Remote Buddy under Windows®? Is there a Windows® version? (FAQ015E0214)
No. Remote Buddy is exclusively and only available for Mac OS® X.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - Harmony® Smart Control

When the Harmony Hub connects to my Mac, I'm asked for a PIN. (FAQ015E0262)
Please enter 0000.

Hardware - Sony® BD Remote Control

I'm having problems with the Sony® PS3 BD Remote under OS X® 10.8/10.9. (FAQ015E0246)
There's a bug in the Bluetooth®-stack of OS X® 10.8/10.9 in the context of pairing a Sony® PS3 BD Remote. OS X® 10.8/10.9 will ask you to enter a PIN code when you try to connect your remote control. This problem is known by Apple®.

If you pair your Sony® PS3 BD Remote with your Mac® for the first time
1. Use Remote Buddy's Setup Wizard to pair your remote control
2. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
3. The remote should now work without problems.
If you've already paired the Sony® PS3 BD Remote with your Mac®
1. 10.9 only: Try entering 0000 as PIN and reboot. If you're lucky, that was all you needed to do. If this does not solve your issue, please continue with the steps that follow.
2. First, we'll need to remove the Link Key of your Mac® from the memory of your remote control. Since this remote control can only store one Link Key, it's as easy as pairing the remote control with another Mac®. To do so, open System Preferences > Bluetooth on another Mac® and pair your remote with it.
3. All steps that follow should be performed on the Mac® that you want to use your remote control with.
4. Remove - if it exists - the entry of your remote control at Remote Buddy > Preferences > Hardware ® Bluetooth Receiver. The entry usually is titled "BD Remote".
5. If existant, remove the device "BD Remote" from System Preferences > Bluetooth.
6. Delete the Bluetooth preferences files by entering the following in Terminal.app and hitting return (Warning: this deletes all information about all paired Bluetooth® devices):
```
sudo rm /Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/ByHost/com.apple.Bluetooth.*.plist
```
  Please enter your admin password when requested. Then restart your Mac®.
7. Use Remote Buddy's Setup Wizard to pair your remote control
8. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
9. The remote should now work without problems.

Hardware - Wii™ Remote

How can I activate the Bluetooth® receiver automatically on startup? (FAQ015E0163)
In order to automatically activate the Bluetooth® Receiver on startup, enter the settings, choose "Hardware", then click on "Bluetooth® Receiver". Finally activate the checkbox "Search for supported remotes on startup". Remote Buddy will then automatically look for remote control paired through the "Setup Wizard" on next startup.

Hardware - iPhone™ / iPod® touch / AJAX Remote

I can't connect to Remote Buddy from my iPhone™ / iPod® touch. (FAQ015E0202)
These are the most frequent causes for this kind of problem are:
- The AJAX Remote is not active. Please check in Remote Buddy's preferences, that you have enabled the AJAX Remote and that it shows the status "active".
- The OS X firewall is active and blocking incoming connections. Please read the entry "How can I define a rule to allow access to port 8888 with active Firewall?" for a step-by-step howto for fixing this problem.
- Bonjour® only works LAN-wide. In order to reach your computer by its Bonjour® name, it needs to be located in the same IP subnet - which in this case means that it must be connected to the same WiFi network. If your computer is connected to the same LAN (wired connection) as the WiFi Access Point, but not to the WiFi Access Point itself, your computer and your device are located in different subnets, whereas Bonjour® services usually can't be announced beyond the boundaries of subnets. Furthermore, the iPhone™ does only support Bonjour® addresses starting with firmware version 1.1.1. Older firmware releases can't make any sense of them.
  The solution - in both cases - is to directly enter the IP of your computer on your device. Complete URLs for all network connections/interfaces of your computer can be found directly within Remote Buddy under "Preferences > AJAX Remote".
- A firewall / router does not forward connections. If you are trying to access your computer from the Internet, only a direct connection using the IP of your internet connection is possible.
  - If your computer has a direct connection to the Internet without any intermediate router, Remote Buddy will show the correct IP address of your computer under "Preferences > AJAX Remote".
  - If your computer is connected to the Internet through an intermediate router, only that router knows your current IP on the Internet. Furthermore, you need to make sure, that it forward connections to port 8888 to your computer. Please consult the manual of your computer to learn whether your router supports that function and how you can set it up.
  - Our service for you: you can let our server tell you your current Internet IP at http://www.iospirit.com/myip/.
I try to use Remote Buddy's setup wizard to pair my iPhone™ via Blueooth® with my Mac®. Why doesn't this work? (FAQ015E0189)
The AJAX Remote of Remote Buddy, which you can view and use through your the browser on your iPhone™, works over TCP/IP and HTTP. The iPhone™ does only support these standards over WLAN and EDGE at this point, not via Bluetooth®. Please connect your iPhone™ to the same WLAN as your Mac®, then follow these instructions:

http://www.iospirit.com/products/remotebuddy/guides/ajaxremotesetup/

The Setup Wizard has been exclusively designed and developed for Bluetooth® remote controls, not mobile phones.
Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!
How can I listen to / watch content from iTunes® on my iPhone™ / iPod® Touch? ("Streaming") (FAQ015E0229)
First of all, setup the AJAX Remote as described in the FAQ entry "How do I setup the AJAX Remote?".
Then follow these steps:
1. In AJAX Remote on your iPod® Touch or iPhone™, tap on the "Music" symbol.
2. Now tap on "Library" (upper-right corner) and navigate to the media file you want to playback on your iPod® Touch or iPhone™.
3. Tap on the blue play button.
4. If QuickTime® thinks that it can playback the file, you can now start playback by tapping on dark-blue playback button.
All preference settings are already set correctly by default. If you don't see any playback symbols: the remote access to files is only supported if you have set a password ("Require password" is enabled) and the option "Allow access to the files in your iTunes® library ("streaming")" is enabled as well. Both options can be found at Preferences > AJAX Remote.

Thread-display::

Remotebuddy crashes, User, 23.10.2007 16:28:43

Re: Remotebuddy crashes, User, 23.10.2007 16:44:01

Re: Remotebuddy crashes, User, 23.10.2007 17:27:08

Re: Re: Remotebuddy crashes, User, 23.10.2007 17:41:02

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