Support > Remote Buddy Forum > Harmony Remote Long Presses with Plex HT (User, 06.05.2013 20:55:33) // IOSPIRIT [EN]

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User

06.05.2013 20:55:33

Harmony Remote Long Presses with Plex HT

This posting is older than 6 months and can contain outdated information.

First off, thanks for this great application, I'm finding it extremely useful.

I've been searching for the last couple of days and can't seem to find a solution to my problem. Here is my setup:

Late 2012 iMac (no built in IR)
Twisted Melon Manta receiver
Plex Home Theater
Harmony 650 remote - "Apple TV" setup as the device in this scenario
Aluminum Apple Remote

Essentially what I want to accomplish is to regain control of Plex exclusively with the Harmony Remote now that my new iMac doesn't have a built in IR receiver.

I'm currently on the trial version of Remote Buddy to see if it will accomplish what I want. I have been able to get everything working almost perfectly by setting the global mapping to the Virtual Remote button presses of the Aluminum Apple Remote. My settings mirror what you've described here:

http://www.iospirit.com/blog/article/131/

I have created a custom keymap.xml file in Plex so that these virtual button presses are translated into my desired actions in Plex HT. I have Plex configured to use the standard Apple remote profile and to allow launching of Plex with the Remote.

Using my Aluminum Apple Remote, I works flawlessly. All short and long button presses are translated properly.

When trying to use my Harmony remote, the long button presses are sent as short presses. For example, when playing a Full Screen Video, long press menu should send Stop, instead it sends OSD (which is configured for short press menu).

It seems that the problem can be traced to how Remote Buddy is interpreting the long presses from the Harmony as this same Harmony device profile will control my Apple TV without error (including short and long presses), and that my Aluminum Apple Remote works in this setup perfectly.

Any help you can provide will be very much appreciated! Thanks

These entries from the FAQ may be relevant to this topic:

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Hardware

Can I use Remote Buddy with my Apple TV? (FAQ015E0199)
Using Remote Buddy Display for tvOS, you can mirror your Mac's display onto the Apple TV and then use its Siri Remote as trackpad, keyboard and remote to control your Mac.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - Harmony® Smart Control

How do I set up the Harmony Smart Control and connect it to Remote Buddy on my Mac? (FAQ015E0264)
Please see the detailed HowTo on this topic in our blog.
When the Harmony Hub connects to my Mac, I'm asked for a PIN. (FAQ015E0262)
Please enter 0000.
If I haven't used the Harmony Smart Remote for a few minutes, Remote Buddy does not react to the first button press. (FAQ015E0263)
Please verify that no power saving options are enabled at "Remote Buddy > Preferences > Hardware > Bluetooth Receiver".

Thread-display::

Harmony Remote Long Presses with Plex HT, User, 06.05.2013 20:55:33

Re: Harmony Remote Long Presses with Plex HT, User, 07.05.2013 23:02:02

Re: Harmony Remote Long Presses with Plex HT, User, 08.05.2013 05:40:42

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