| Autor | Diskussion |
User 05.03.2010 03:35:19 | two small bugs (volume indicator and zoom) | |
Dieser Beitrag ist älter als sechs Monate und kann veraltete Informationen enthalten. Hi there. I've just purchased Remote Buddy and a PS3 remote and so far everything is working pretty well. However, i did notice two minor bugs that are somewhat annoying: 1. The volume indicator sound (the 'blip' noise) often plays multiple times. i.e., instead of pressing volume up and getting a 'blip' sound, i'll often get a 'blip-blip' or 'blip-blip-blip'. It's not every single time, but just about, and i've noticed it with both the PS3 remote and the (white) Apple Remote, so i don't think it's hardware. The volume does seem to change correctly, so that works at least, but the multiple blips are annoying and confusing (because i expect each blip to correspond with a step in volume). 2. The virtual mouse doesn't seem to handle the screen edges well when the screen's zoomed in. The normal behaviour of the mouse in zoom mode is for the focus of the screen to follow the cursor; the virtual mouse does this for the most part, but often the cursor will shoot off to the corner of the screen when it encounters a screen edge, rendering it useless until you disable screen zooming and move it back. Is there a solution to either of these issues? Thanks!
| Diese Einträge aus dem FAQ könnten für dieses Thema relevant sein: Hardware - Apple® Remote
Damit Sie den IR Empfänger Ihres Mac® voll ausreizen können, verwendet Remote Buddy seinen eigenen Treiber. Alle anderen Anwendungen mit integrierter Apple® Remote Unterstützung greifen hingegen in der Regel auf das OS X Apple® Remote Subsystem zurück.
So lange Remote Buddy läuft, sind Remote Buddy und sein eigener Treiber für die Umwandlung von empfangenen Tastendrücken in Aktionen zuständig. Sobald Sie Remote Buddy beenden, wird diese Aufgabe wieder vom OS X Apple® Remote Subsystem wahrgenommen.
Nutzen andere Anwendungen die Schnittstelle zum OS X Apple® Remote Subsystem nicht korrekt, kann dies dazu führen, dass Ihre Apple® Remote keine Reaktionen mehr auslöst so lange diese Anwendungen laufen. So lange Remote Buddy läuft werden derartige durch andere Anwendungen verursachte Probleme von Remote Buddy und seinem Treiber verdeckt und sind daher nicht sichtbar. Beenden Sie dann aber Remote Buddy, übernimmt wieder das OS X Apple® Remote Subsystem die Kontrolle und die in diesem System durch andere Anwendungen verursachte Probleme werden sichtbar.
Remote Buddy ist also nicht die Ursache des Problems und auch nicht für dieses verantwortlich. Die Ursache des Problems existiert also unabhängig von Remote Buddy. Sie liegt woanders und kann auch nur dort gelöst werden.
Auch wenn derartige Probleme nicht durch unsere Produkten verursacht werden können, werden wir doch regelmäßig bzgl. derartiger Probleme kontaktiert und um Hilfe gebeten. Um Ihnen die Fehlersuche und -behebung so einfach und effizient wie möglich zu machen, haben wir ein komfortables Diagnosewerkzeug (Remote Control Diagnostics) erstellt, dass mögliche Fehlerquellen selbstständig findet und Ihnen aufzeigt, wie Sie diese abstellen können.
Bitte aktualisieren Sie Ihre Remote Buddy Kopie auf Version 1.15 oder später.
| User 07.03.2010 18:53:46 | Re: two small bugs (volume indicator and zoom) | |
Dieser Beitrag ist älter als sechs Monate und kann veraltete Informationen enthalten. Thanks for asking. Please find my replies below. 1. The volume indicator sound (the 'blip' noise) often plays multiple times. i.e., instead of pressing volume up and getting a 'blip' sound, i'll often get a 'blip-blip' or 'blip-blip-blip'. It's not every single time, but just about, and i've noticed it with both the PS3 remote and the (white) Apple Remote, so i don't think it's hardware. The volume does seem to change correctly, so that works at least, but the multiple blips are annoying and confusing (because i expect each blip to correspond with a step in volume). The volume sound is played when the button on the remote is pressed - and played again when you release it. If you only press the button shortly, the sound will be played twice in quick succession. I'll see what can be done about this. If you want RB to not play the sound at all, you can change the respective option at RB Prefs > General. 2. The virtual mouse doesn't seem to handle the screen edges well when the screen's zoomed in. The normal behaviour of the mouse in zoom mode is for the focus of the screen to follow the cursor; the virtual mouse does this for the most part, but often the cursor will shoot off to the corner of the screen when it encounters a screen edge, rendering it useless until you disable screen zooming and move it back. I'm afraid this is an issue in OS X' zooming functionality. Remote Buddy only moves the cursor (=> and uses the same API that f.ex. OS X Screen Sharing uses for this) while OS X is responsible for handling anything that is connected to this, like moving focus along when the screen is zoomed. You should definitely file a bugreport with Apple on this, so they know about it and have a chance to fix it. Best regards,
Felix Schwarz
| User 07.03.2010 19:13:01 | Re: two small bugs (volume indicator and zoom) | |
Dieser Beitrag ist älter als sechs Monate und kann veraltete Informationen enthalten. Thanks for your response! The volume sound is played when the button on the remote is pressed - and played again when you release it. If you only press the button shortly, the sound will be played twice in quick succession. I'll see what can be done about this. If you want RB to not play the sound at all, you can change the respective option at RB Prefs > General. Thanks, i didn't even notice the 'Advanced' button until you mentioned it. Disabling the sound is good enough for me. I'm afraid this is an issue in OS X' zooming functionality. Remote Buddy only moves the cursor (=> and uses the same API that f.ex. OS X Screen Sharing uses for this) while OS X is responsible for handling anything that is connected to this, like moving focus along when the screen is zoomed. You should definitely file a bugreport with Apple on this, so they know about it and have a chance to fix it. I see, i may do that — although i foresee them asking me to reproduce in other applications. You're saying i should be able to replicate this bug if, for example, i turn on OS X's VNC server and then connect from any standard VNC client, correct? | User 09.03.2010 01:52:46 | Re: Re: two small bugs (volume indicator and zoom) | |
Dieser Beitrag ist älter als sechs Monate und kann veraltete Informationen enthalten. On 08/03/2010, at 5:13 AM, dana wrote: I'm afraid this is an issue in OS X' zooming functionality. Remote Buddy only moves the cursor (=> and uses the same API that f.ex. OS X Screen Sharing uses for this) while OS X is responsible for handling anything that is connected to this, like moving focus along when the screen is zoomed. You should definitely file a bugreport with Apple on this, so they know about it and have a chance to fix it. I see, i may do that — although i foresee them asking me to reproduce in other applications. You're saying i should be able to replicate this bug if, for example, i turn on OS X's VNC server and then connect from any standard VNC client, correct? Before you go to Apple, just check that the Mac does not think it has two screens. I have had these sort of symptoms in the past and checking System Preferences>Displays showed there was a phantom screen onto which the mouse pointer was moving. Bill
| User 17.03.2010 15:26:46 | Re: Re: two small bugs (volume indicator and zoom) | |
Dieser Beitrag ist älter als sechs Monate und kann veraltete Informationen enthalten. I see, i may do that — although i foresee them asking me to reproduce in other applications. You're saying i should be able to replicate this bug if, for example, i turn on OS X's VNC server and then connect from any standard VNC client, correct? Absolutely. Best regards,
Felix Schwarz
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