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AuthorThread
User

28.04.2007 18:23:27
Re: Kernel Extensions unable to be uninstalled or upgraded

This posting is older than 6 months and can contain outdated information.
Hi Felix, 
I'd like to echo Rob's confusion. In my case, if the wizard's feature list made any sense to me, I wouldn't need to ask what the Kernel Extension does.

� fix for Apple® Remote driver problems in OS X 10.4.9

It'd be nice to know what's broken, and if I'm experiencing it, in order to determine if a "fix" is necessary.

â—? enabling of all features of built-in IR receivers

What features? Don't know if I want or need them unless I know what they are.

� the emulation of a virtual Apple® Remote

Define "emulation" Does this mean an on-screen virtual remote? Why is that a good thing?

� support for Bluetooth® remotes and external

Cool on this one, except agian, if I don't have aBluetooth remote, then this feature also doens't give me a clear indication whether the risks of messing with the kernel are worth the undefined benefits.

Speaking for myself here, the Wizard does indeed list "features", but it does not do a sufficient job of letting this User understand the benefits of those features, and thereby make an informed decision about whether or not I need them. And considering you want to sell this to us non-technophiles, we need to know EXACTLY what's involved if your product is going to suck us into messing with the "kernel".

That said, your product has allowed our household to replace 4 peices of home theater eqipment with a signle iMac. Thank you. Great product and great work and kudos for allowing yourself to be so accessible.

Eric Muehlmatt 
Usability Engineer 

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