Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

12.02.2009 17:46:07
Re: Re: New Plex Behaviour

This posting is older than 6 months and can contain outdated information.
The "Navigation: Previous Menu" sends the same button event packet to 
Plex as the Apple Remote support that comes bundled with Plex itself 
(and which the usage of the Virtual Remote did trigger). "Previous 
menu" sends the "previousmenu" XBMC command to Plex. Both are 
interpreted and handled by Plex itself.

I see three possibilites that this can go wrong:

1) Plex' keymap.xml file 
Did you modify the keymap.xml of Plex (or try to move it away and have 
Plex recreate it with its default settings)? The keymap.xml defines 
all reactions to button event packets that Plex is receiving.

2) Wrong mapping in Remote Buddy 
Also, did you try to reset the mapping of the Plex Behaviour to its 
defaults?

3) The Harmony sends other Apple Remote button codes than you expect 
for a particular button, consequently also triggering a different 
action. 
Please try with a stock Apple Remote / Apple Remote Harmony profile.

Best regards, 
Felix Schwarz 

Thread-display::