Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

16.12.2009 16:06:46
Re: can't install Candelair on OS X 10.6

This posting is older than 6 months and can contain outdated information.
Thanks for asking.

Please restart the computer when the prefs pane asks you to.

If you delete the driver prior to a restart, the restart won't have the desired effect.

If, after installing the driver and restarting the computer when prompted to, the driver isn't loaded nonetheless, please take a look at Console.app > "All Messages" for "RBIOKitHelper" and "Candelair" and post your findings in reply or file a support inquiry at http://www.iospirit.com/contact/ with a description of your problem and the log findings.

Best regards, 
Felix Schwarz 

Thread-display::