Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

19.07.2012 13:27:01
Re: Have to restart RB to get Plex controls

This posting is older than 6 months and can contain outdated information.
Thanks for asking.

I'll more information from you before I can answer your question:

1) Which version of Remote Buddy and Plex are you using respectively?

2) Do you have Remote Buddy's driver (Candelair) installed?

3) Please provide a screenshot of Preferences > Mapping > Plex

4) Please provide a screenshot of Plex' remote settings

5) Is "Plex Helper" running (please check in Activity Monitor) at the time you experience the issue?

Thanks in advance.

Best regards, 
Felix Schwarz 

Thread-display::