Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

26.04.2013 00:23:01
Re: remote diagnostics doesn't find MCE receiver

This posting is older than 6 months and can contain outdated information.
Thanks for asking.

RCD covers only built-in Apple IR receivers and the Apple IR subsystem in OS X. It does not support or know of any other hardware.

To use an eHome/MCE receiver with Remote Buddy, you'll need to install the driver that accompanies it (Candelair) and run Remote Buddy to use it.

As of now, however, the product ID/vendor ID of your receiver is not part of the list of devices known to Remote Buddy, so you won't be able to use it.

If you have a little time for testing, I'll add the IDs of your hardware and send you a pre-release you can use to test with your hardware. Please let me know.

Best regards, 
Felix Schwarz 

Thread-display::