Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

03.11.2015 20:15:53
Re: Itunes always starts when I first use the remote

This posting is older than 6 months and can contain outdated information.
Do you have VLC installed?

I had issues before where that would hijack the IR command and then "Control external music players"

It is in the interface section of VLC's preferences. It also has other options regarding Apple Remote that might benefit from being turned off.

Other potential problems could be with a stray mapping in Remote Buddy. But given you have reinstalled your whole Mac you have probably already looked into that.

Try the VLC thing, if that is not the issue then maybe test it with the Ajax remote to see if it is IR related. 

Thread-display::