Support > Remote Buddy Forum > MBP with Retina, PS3 remote "establishing connection" hang // IOSPIRIT [EN]

Support

All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.

Forum closed

This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview

Author

Thread

User

26.06.2012 14:30:55

MBP with Retina, PS3 remote "establishing connection" hang

View

This posting is older than 6 months and can contain outdated information.

I have a new MacBook Pro with Retina + PS3 remote.

I was able to add the PS3 remote in the system preferences, and I try to add the remote in the setup wizard but it never connects...it just sits at "Pairing successful. Establishing connection..."

I'm using the built-in bluetooth.

Any ideas?

These entries from the FAQ may be relevant to this topic:

Hardware - Sony® BD Remote Control

I'm having problems with the Sony® PS3 BD Remote under OS X® 10.8/10.9. (FAQ015E0246)
There's a bug in the Bluetooth®-stack of OS X® 10.8/10.9 in the context of pairing a Sony® PS3 BD Remote. OS X® 10.8/10.9 will ask you to enter a PIN code when you try to connect your remote control. This problem is known by Apple®.

If you pair your Sony® PS3 BD Remote with your Mac® for the first time
1. Use Remote Buddy's Setup Wizard to pair your remote control
2. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
3. The remote should now work without problems.
If you've already paired the Sony® PS3 BD Remote with your Mac®
1. 10.9 only: Try entering 0000 as PIN and reboot. If you're lucky, that was all you needed to do. If this does not solve your issue, please continue with the steps that follow.
2. First, we'll need to remove the Link Key of your Mac® from the memory of your remote control. Since this remote control can only store one Link Key, it's as easy as pairing the remote control with another Mac®. To do so, open System Preferences > Bluetooth on another Mac® and pair your remote with it.
3. All steps that follow should be performed on the Mac® that you want to use your remote control with.
4. Remove - if it exists - the entry of your remote control at Remote Buddy > Preferences > Hardware ® Bluetooth Receiver. The entry usually is titled "BD Remote".
5. If existant, remove the device "BD Remote" from System Preferences > Bluetooth.
6. Delete the Bluetooth preferences files by entering the following in Terminal.app and hitting return (Warning: this deletes all information about all paired Bluetooth® devices):
```
sudo rm /Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/com.apple.Bluetooth.plist
sudo rm ~/Library/Preferences/ByHost/com.apple.Bluetooth.*.plist
```
  Please enter your admin password when requested. Then restart your Mac®.
7. Use Remote Buddy's Setup Wizard to pair your remote control
8. Restart your Mac® directly after the pairing was successful, while the remote is still connected.
9. The remote should now work without problems.

Hardware - Wii™ Remote

How can I activate the Bluetooth® receiver automatically on startup? (FAQ015E0163)
In order to automatically activate the Bluetooth® Receiver on startup, enter the settings, choose "Hardware", then click on "Bluetooth® Receiver". Finally activate the checkbox "Search for supported remotes on startup". Remote Buddy will then automatically look for remote control paired through the "Setup Wizard" on next startup.

User

26.06.2012 21:16:01

Re: MBP with Retina, PS3 remote "establishing connection" hang

View

This posting is older than 6 months and can contain outdated information.

Thanks for asking.

The discovery phase of OS X Lion takes a lot longer than in previous OS X releases. So long, in fact, that the BD Remote sometimes will go back to sleep before Remote Buddy even gets a chance to establish a connection to it.

The solution then is to simply press and hold the "Enter" and "Start" buttons again for about half a second to bring the BD Remote back online.

Best regards,
Felix Schwarz

User

26.06.2012 21:58:17

Re: MBP with Retina, PS3 remote "establishing connection" hang

View

This posting is older than 6 months and can contain outdated information.

thanks for the response :)

Actually I needed to reboot the laptop, then it prompted me to hit a button on the remote and everything is working now.

Remote Buddy
Support
1. Overview
2. Manuals
3. FAQs
4. Forums
1. Lost license code
2. Support inquiry
IOSPIRIT
1. About us
2. Blog
3. Labs
4. Developers
1. Contact
2. Press releases
3. Imprint
4. Jobs