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Thanks for asking.
The only thing I can think of is that the size of the Virtual Keyboard is set to a size at which it can't render in a useful way. Please try changing the option at Prefs > Behaviour > Virtual Keyboard > Size and see if it makes a difference.
Another option that might have an effect is Prefs > General > Display on screen. What do you have this set to? And does the Remote Buddy menu itself appear correctly?
If the above doesn't lead to a solution of your issue, please send screenshots of the following to info -ät- iospirit -.- com:
1) Screenshot of Prefs > Behaviour > Virtual Keyboard
2) Screenshot of Prefs > General
3) If you use multiple displays with your system: a screenshot of System Preferences > Displays showing the arrangement of the displays.
Thanks in advance.
Best regards,
Felix Schwarz