Support > Remote Buddy Forum > Remote Buddy hangs with ajax remote (User, 05.04.2008 14:38:45) // IOSPIRIT [EN]

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User

05.04.2008 14:38:45

Remote Buddy hangs with ajax remote

This posting is older than 6 months and can contain outdated information.

I use the ajax remote to display the information on what song is currently playing on iTunes. Works fine for some time and then remote buddy almost always hangs. I have to force quit the application.

It doesn't appear to the related to a specific song or album, I have a huge library. There is no specific amount of time needed for the application to hang. Sometime it runs for hours, sometimes just a few minutes.

Next time it happens I'll post here the crash information when I force quit the application.

These entries from the FAQ may be relevant to this topic:

Behaviours - Support for iTunes® & AirPlay®

How can I enable/disable the display of information on the currently played iTunes® title? (FAQ015E0167)
You can enable/disable this functionality at "Preferences > Behaviours > iTunes® > Options". You can also set the duration of the display there.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - iPhone™ / iPod® touch / AJAX Remote

Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!

Thread-display::

Remote Buddy hangs with ajax remote, User, 05.04.2008 14:38:45

Re: Remote Buddy hangs with ajax remote, User, 05.04.2008 16:56:11

Re: Re: Remote Buddy hangs with ajax remote, User, 07.04.2008 11:31:17

Re: Remote Buddy hangs with ajax remote, User, 07.04.2008 13:01:04

Re: Re: Remote Buddy hangs with ajax remote, User, 07.04.2008 15:29:11

Re: Remote Buddy hangs with ajax remote, User, 10.04.2008 02:01:58

Re: Re: Remote Buddy hangs with ajax remote, User, 10.04.2008 15:52:02

Re: Remote Buddy hangs with ajax remote, User, 12.04.2008 02:28:00

Re: Re: Remote Buddy hangs with ajax remote, User, 14.04.2008 19:56:03

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