Support > Remote Buddy Forum > Remote Buddy thinks iTunes is the front/active app even though it's actually Finder or flash player plugin. (User, 21.11.2011 18:28:51) // IOSPIRIT [EN]

Support

All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.

Forum closed

This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview

Author

Thread

User

21.11.2011 18:28:51

Remote Buddy thinks iTunes is the front/active app even though it's actually Finder or flash player plugin.

This posting is older than 6 months and can contain outdated information.

The problem is that Remote Buddy doesn't recognize when Finder or the Shockwave flash plugin (full screen web content) is the active application - Remote Buddy often thinks that iTunes is the active application. This means that, when I start a web video in fullscreen and press "pause/play" to pause the video, then iTunes starts playing, which of course is a bit confusing. However, I would like to use the Google Chrome behaviour when watching web videos and the Default Behaviour when Finder is the active application.

I have had this unfortunate problem ever since I bought Remote Buddy, but I thought that it might be a problem that could't be fixed - until recently. I found out that Rowmote Pro (the iPhone app) has no problem with telling which app is the active one (it tells you, when you tap "connection), and consequently I thought that this problem could be solved in Remote Buddy as well.

Last edited: 21.11.2011 18:30:32

These entries from the FAQ may be relevant to this topic:

Hardware - iPhone™ / iPod® touch / AJAX Remote

I can't connect to Remote Buddy from my iPhone™ / iPod® touch. (FAQ015E0202)
These are the most frequent causes for this kind of problem are:
- The AJAX Remote is not active. Please check in Remote Buddy's preferences, that you have enabled the AJAX Remote and that it shows the status "active".
- The OS X firewall is active and blocking incoming connections. Please read the entry "How can I define a rule to allow access to port 8888 with active Firewall?" for a step-by-step howto for fixing this problem.
- Bonjour® only works LAN-wide. In order to reach your computer by its Bonjour® name, it needs to be located in the same IP subnet - which in this case means that it must be connected to the same WiFi network. If your computer is connected to the same LAN (wired connection) as the WiFi Access Point, but not to the WiFi Access Point itself, your computer and your device are located in different subnets, whereas Bonjour® services usually can't be announced beyond the boundaries of subnets. Furthermore, the iPhone™ does only support Bonjour® addresses starting with firmware version 1.1.1. Older firmware releases can't make any sense of them.
  The solution - in both cases - is to directly enter the IP of your computer on your device. Complete URLs for all network connections/interfaces of your computer can be found directly within Remote Buddy under "Preferences > AJAX Remote".
- A firewall / router does not forward connections. If you are trying to access your computer from the Internet, only a direct connection using the IP of your internet connection is possible.
  - If your computer has a direct connection to the Internet without any intermediate router, Remote Buddy will show the correct IP address of your computer under "Preferences > AJAX Remote".
  - If your computer is connected to the Internet through an intermediate router, only that router knows your current IP on the Internet. Furthermore, you need to make sure, that it forward connections to port 8888 to your computer. Please consult the manual of your computer to learn whether your router supports that function and how you can set it up.
  - Our service for you: you can let our server tell you your current Internet IP at http://www.iospirit.com/myip/.
What are your plans regarding the iPhone™ SDK and a native application for iPhone™/iPod® Touch/iPad™? (FAQ015E0226)
Thanks for your interest in the future of Remote Buddy. Of course the iPhone™ SDK is also of interest to us.
Please understand, though, that we don't talk about future products or plans prior to to their close-to-complete-realization or release.
If you want to stay up to date on this topic, we recommend to follow us on Twitter or subscribe to our newsletter or RSS feed (find all links at the footer of the product page). News will be available here, first.

Thread-display::

Remote Buddy thinks iTunes is the front/active app even though it's actually Finder or flash player plugin., User, 21.11.2011 18:28:51

Re: Remote Buddy thinks iTunes is foremost even though it's actually Finder or flash player plugin., User, 25.11.2011 13:37:01

Re: Remote Buddy thinks iTunes is foremost even though it's actually Finder or flash player plugin., User, 25.11.2011 21:20:05

Re: Remote Buddy thinks iTunes is foremost even though it's actually Finder or flash player plugin., User, 25.11.2011 23:01:01

Re: Remote Buddy thinks iTunes is foremost even though it's actually Finder or flash player plugin., User, 25.11.2011 23:47:18

Re: Remote Buddy thinks iTunes is foremost even though it's actually Finder or flash player plugin., User, 01.12.2011 13:25:01

Re: Remote Buddy thinks iTunes is foremost even though it's actually Finder or flash player plugin., User, 26.11.2011 13:20:05