Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

25.02.2012 17:29:02
Plex Laika + Harmony Remote issues with some buttons

This posting is older than 6 months and can contain outdated information.
Hi Felix, 
Setup: Remote Buddy + Plex Laika 9.5.2 + Snow Leopard + Harmony 900 on a Mac Mini 2010. All version are up to date. 
I have a problem with the button "direction up" 
I look in the new joystick.Harmony.xml file which replace in Laika the old harmony.xml 
and I see that when I'm watching a movie (FullVideoScreen as it's called in the xml file) the button "direction up" should act to make a Bigstepforward (take the movie forward 10 min) 
<FullscreenVideo> 
<joystick name="Harmony"> 
<!-- up --> <button id="1">BigStepForward</button>

while in the menu is 
<keymap> 
<global> 
<joystick name="Harmony"> 
<!-- up --> <button id="1">Up</button>

in the menu the button up works normally but If I press the button up while watching a movie I can see that Plex open a little window at the bottom of the screen "Volume 0.0 DB" and nothing happens. 
Do you know why this happen? I can't figure it out.

In remote buddy the button up is set in this way: 
http://dl.dropbox.com/u/23761381/remotebuddy.tiff

second problem 
in the old version of Plex when I was navigating the section "all movies" I can press the button 6 of the Harmony remote as a shortcut to go to the movies that 
starts with letter "m", 7 for "p", 8 for "t" etc... 
but now if I press the numeric buttons nothing happens 
You can see how I set the numbers in the image I posted before.

How Can I solve these problems, if it's possible. 

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote
Hardware - Harmony® Smart Control
Thread-display::