Support > Remote Buddy Forum > XBMC stops responding to RB after time, but RB continues to work in Finder (User, 20.11.2013 03:51:05) // IOSPIRIT [EN]

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User

20.11.2013 03:51:05

XBMC stops responding to RB after time, but RB continues to work in Finder

This posting is older than 6 months and can contain outdated information.

Hi - I'm having a problem where, after a restart, Remote Buddy works fine to launch and operate XBMC. But after an extended period of time (e.g. the next day) I can still launch XBMC, but once inside XBMC I get no response from Remote Buddy. I can operate XBMC from the keyboard, but there's no response at all from Remote Buddy. If I quit XBMC, Remote Buddy again operates at the Finder level, and I can use Remote Buddy to launch XBMC again, but as before, there's no response to Remote Buddy from within XBMC.

Quitting Remote Buddy and restarting does not fix the problem. Only restarting the computer restores proper XBMC operation.

I'm running Mavericks and Remote Buddy 1.24.2. I have XBMC and Remote Buddy set to Prevent App Naps.

Any ideas for me to try? I was wondering if this is related to the napping issue.

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Thread-display::

XBMC stops responding to RB after time, but RB continues to work in Finder, User, 20.11.2013 03:51:05

Re: XBMC stops responding to RB after time, but RB continues to work in Finder, User, 20.11.2013 03:59:01

Re: XBMC stops responding to RB after time, but RB continues to work in Finder, User, 20.11.2013 11:02:01

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