Support
All support resources for our products. Here you can find answers to frequently asked questions, discuss with other users, recover a lost license code or file a support request.
Forum closed
This forum was closed and turned into an archive effective April 21, 2018. It is no longer possible to create new topics or reply to existing topics.

Thanks everyone for all the great questions and contributions over the years.

Please use the Contact form to get in touch.

Remote Buddy Forum

Overview 

AuthorThread
User

17.01.2007 23:44:05
Too bad Front Row Access is so complex
View

This posting is older than 6 months and can contain outdated information.
I just like using my Mac Mini with Front Row because it's so simple, and so much simpler than my Samsung DVD Player / SOny Home Theater, their 2 remotes and 80 buttons ...

Remote Buddy is awesome in many ways, but it totally defats the simplicity of Front Row .... almost ten key strokes just to launch Front Row makes it unusable for me.

If it left Front Row untouched and just added features when necessary, I'd be very happy with it, even if some features had to be removed (because one key would ne "reserved' for Front Row access ? 
For now, it is very PC-like in its comprehensiveness and lack of simplicity.

I ordered it 3 hours ago and the order processing is just like that : I had 2 confirmation mails, there are several different status for order tracking .... but I still don't have my license number, although my paypal account has the debit. 
(maybe because the developer is on vacation, for the delay ?) 
I don't need order tracking ; I need click, pay, download, all in a few seconds.

I just checked Mira. Does not look as beautiful or complete, but it seems you can access Front Row in just 2 presses.They might get another 10 USD from me ...

If anyone has suggestions on how to make Front Row easily accessible when Remote Buddy is activated, I'd like to hear ...

 

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote
License, License code & online verification
User

18.01.2007 01:02:02
Re: Too bad Front Row Access is so complex
View

This posting is older than 6 months and can contain outdated information.
Why not set Front Row as the default behaviour when Remote Buddy 
starts up? Or at the very least, put Front Row at the first spot on 
the main menu?

On 18/01/2007, at 9:44 AM, JérômeC wrote:

I just like using my Mac Mini with Front Row because it's so 
simple, and so much simpler than my Samsung DVD Player / SOny Home 
Theater, their 2 remotes and 80 buttons ...

Remote Buddy is awesome in many ways, but it totally defats the 
simplicity of Front Row .... almost ten key strokes just to launch 
Front Row makes it unusable for me.

If it left Front Row untouched and just added features when 
necessary, I'd be very happy with it, even if some features had to 
be removed (because one key would ne "reserved' for Front Row access ? 
For now, it is very PC-like in its comprehensiveness and lack of 
simplicity.

I ordered it 3 hours ago and the order processing is just like 
that : I had 2 confirmation mails, there are several different 
status for order tracking .... but I still don't have my license 
number, although my paypal account has the debit. 
(maybe because the developer is on vacation, for the delay ?) 
I don't need order tracking ; I need click, pay, download, all in a 
few seconds.

I just checked Mira. Does not look as beautiful or complete, but it 
seems you can access Front Row in just 2 presses.They might get 
another 10 USD from me ...

If anyone has suggestions on how to make Front Row easily 
accessible when Remote Buddy is activated, I'd like to hear ... 

User

18.01.2007 17:27:23
Re: Too bad Front Row Access is so complex
View

This posting is older than 6 months and can contain outdated information.
Thanks for the advice.

My point is I'd like to be able to leave Remote Buddy turned on, and be able to use Front Row by default. 
Since iTunes and many other apps are almost always on, the default behaviour gets almost never used. 
And the first menu item of Remote buddy can still require many presses.

I'll think about a custom solution .... and am still waiting for the license I paid for 

User

19.01.2007 20:51:18
Re: Too bad Front Row Access is so complex
View

This posting is older than 6 months and can contain outdated information.
I'm sure that the 23th of january you will receive your license. The developer took a little vacation after 6 month of full development! ;-) 
User

23.01.2007 22:19:01
Re: Too bad Front Row Access is so complex
View

This posting is older than 6 months and can contain outdated information.
Hello Jerome,

thanks for asking.

You can

1) customize Remote Buddy's menu (=> just adjust the layout to fit 
your specific needs) or 
2) button mapping (=> Preferences > Hardware > _Your Remote Here_ > 
Global Mapping > Select "Activate Front Row" for the button you want 
to map it to)

to access Front Row with as few button presses as you want - even one 
will be sufficient, if that's what you are looking for.

Regarding the order, you should generally use the contact form 
regarding questions with that. Normally, you receive your license 
code within five minutes after placing the order. Your case was 
extremely special and definately unique, as PayPal's IPN mechanism, 
which notifies the IOSPIRIT system about new payments, did not return 
a "VERIFIED" back when the system asked it for a verification.

Basically Instant Payment Notification (IPN) works like this:

1) The PayPal server sends the IOSPIRIT server a HTTP request with 
the data of the payment. 
2) The IOSPIRIT server asks the PayPal server for a confirmation of 
the data it was sent to be safe against abuse and hacking attempts 
from outside. 
3) The PayPal server either returns a "VERIFIED" or "UNVERIFIED" 
status string.

In your case, it just did not return any string (so, neither 
"VERIFIED" nor "UNVERIFIED"), which is neither documented nor has it 
ever happened before in thousands of PayPal transactions to date. The 
system nonetheless handled it properly by sending me a notification 
email I read a few hours back asking me to manually check whether 
this transaction actually took place. I logged into the IOSPIRIT 
PayPal account, had a look at the PayPal statement archive and found 
the transaction, then authorized it as a valid payment in the system 
- at which point you should finally have received your license code.

Sorry for the long waiting time - caused by a technical error at 
PayPal's IPN and prolonged by me taking a week off.

Regarding status mails: the IOSPIRIT Store does also handle shipping 
physical goods, including tracking, preorders of yet-to-released 
products, and a lot of asynchronous payment methods such as bank 
transfer. That does raise the bar significantly regarding the 
situations it needs to handle and cover. It's certainly a whole lot 
more complex under the hood and in the number of possibilities a 
customer gets to place and adjust his order than a simple PayPal-only 
shop.

So you receive a notification when:

1) your order was received by the web server (=> so you know it was 
actually received)

2) a mail with the web account created for you with your first order 
(=> so you get access to the many additional services on this website)

3) an mail with payment details if your payment method required it 
(=> so you can pay the invoice and your order can actually hsip)

4) a mail that says that your order is now in the works (=> letting 
you know your payment was received)

5) a mail with your invoice (=> so you have something to hand in for 
tax if you need it)

6) your license code

Each of these mails serves a (legal) purpose beyond just order 
tracking and many of them are required by German laws that IOSPIRIT 
has to conform to. Joining them all together in one mail would i.e. 
bear the risk of violating some of these laws.

Hope that helps. Please don't hesitate to contact me, if you have 
further problems or questions.

Best regards, 
Felix 

User

23.01.2007 22:30:01
Re: Re: Too bad Front Row Access is so complex
View

This posting is older than 6 months and can contain outdated information.
Hello Jerome,

thanks for asking.

The path to the first item on the highest menu level is very straight 
forward: 
1) press the "menu" button 
2) press the "left" button and keep it pressed

Et voilà :-)

You can find a list of menu shortcuts in the Remote Buddy FAQ.

Regarding the license code, sorry for the inconvenience again. Your 
case is the absolute exception for sure.

Best regards, 
Felix 

User

15.02.2007 20:55:10
Re: Too bad Front Row Access is so complex
View

This posting is older than 6 months and can contain outdated information.
this guys question is straight forward. and i want to do the same thing. how do we accomplish a single button press to activate front row. no pressing left multiple times. just a single click of the remote button.

thanks. 

User

15.02.2007 22:10:02
Re: Re: Too bad Front Row Access is so complex
View

This posting is older than 6 months and can contain outdated information.
Hello Sam,

you can achieve this, very easily even:

1) Go to Preferences > Hardware and select the remote control you 
want to accomplomish this with from the list.

2) Assign the "Activate / Deactivate Front Row" action to the button 
of your choice and it will always activate / deactivate Front Row 
regardless of context.

Best regards, 
Felix