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User

15.05.2007 02:41:23

Remote Buddy and Front Row conflict

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This posting is older than 6 months and can contain outdated information.

I'm running the latest RC2 release on an Intel iMac running 10.4.9. My problem is that when my computer is first started and Remote Buddy has loaded, Front Row is also responding to my Apple Remote keypresses. For instance, I'll be watching EyeTV and will press the Menu button - the Remote Buddy menu will pop up but Front Row will also be activated. Left and right keypresses will increase BOTH EyeTV and system volume.

Am I missing something here? If I quite Remote Buddy and restart it this behaviour stops and I can use it, without the Apple Remote doing what it normally does as well.

These entries from the FAQ may be relevant to this topic:

Behaviours

The installed application XY, for which a behaviour exists, does not turn up in Remote Buddy's menu. What should I do? (FAQ015E0160)
There are several possible error sources:
- The application has been installed after Remote Buddy has already been launched
  For efficiency reasons, Remote Buddy only searches for supported applications when its started. If you have installed an application after launching Remote Buddy, please quit Remote Buddy and launch it anew.
- Oudated program versions
  The installed version of the program in question could be outdated and identify itself with a different Bundle Identifier than the version supported by Remote Buddy. This problem often occurs with Mplayer OS X. The most recent version of that application is not to be found on Sourceforge but on directly on the pages of Mplayer HQ.
- Custom menus
  If you use a custom menu in Remote Buddy and you don't make use of Remote Buddy's smart folders, the menu structure is static. You have to manually add the behaviour into a place of your choice in the menu.
- The behaviour is deactivated.
  Make sure, the checkbox in front of the Behaviour's name in the Mappings pane of the preferences is active.
- The Launch Services database is outdated.
  Remote Buddy uses Launch Services to check for the availability of an application on your Mac. If the Launch Services database of OS X is incomplete or outdated, so is Remote Buddy's dynamically created menu. The solution, though is easy. Download LSRefresh, launch it, select the application(s) that don't turn up in Remote Buddy's menu, wait until the update is finished and then restart Remote Buddy.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - EyeTV Receiver

Which receivers are supported? (FAQ015E0211)
The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.

Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.

User

15.05.2007 11:28:01

Re: Remote Buddy and Front Row conflict

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This posting is older than 6 months and can contain outdated information.

Hello Ben,

thanks for asking.

Please accept my apologies for the unpersonal answer, but the problem
and its solution are already documented in the FAQ:

-- cut --
Q: When pressing the menu button, both the Remote Buddy menu and
Front Row are being displayed. Also, two actions are activated for
other buttons as well. I have this problem since installing OS
10.4.9 / a security update. (FAQ015E0171)

A: Apple® has released a security update (contained in both OS 10.4.9
and available seperately), that contains changes to the HID Family.
This, on many computers, leads to the problem that exclusive access
to the events generated by the Apple® Remote is no longer reliable.
The consequence of this is that multiple applications receive and
react to these events. This problem affects all applications with
support for the Apple® Remote, not just Remote Buddy.

We've developed an exclusive kernel extension to solve this problem
for Remote Buddy users. You can install and uninstall this kernel
extension with ease using the "Setup Wizard" in Remote Buddy at any
time.

The Remote Buddy kernel extension reliably fixes the problem in an
absolutely clean, system conform way, without making any changes to
the original OS X files. Besides - and this is a Remote Buddy
exclusive - you benefit of smaller reaction times and support for
arbitrary length play and menu button presses.

You can reach the "Setup Wizard" via the menu behind the Remote Buddy
Symbol in your menu bar.
-- cut --

Best regards,
Felix

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