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User

23.06.2007 01:00:58

error message when changing r.b system options

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This posting is older than 6 months and can contain outdated information.

I am running remote buddy on a Macbook Pro with Tiger 10.4.10 on an admin account.
Whenever I try to change the preferences for system options in the way remote buddy appears (I want it to only appear in the menu bar and the original preference is for dock and menu bar) I get an error message. It says
File Info.plist could not be modified as remote buddy does not have sufficient permissions to modify the file and I had to ask an administrator for help.
I tried trashing the plist files that I could find for remote buddy but this has not helped.

These entries from the FAQ may be relevant to this topic:

Configuration

Remote Buddy no longer appears as symbol in the menubar. (FAQ015E0169)
There are several possible reasons for this:
- You have configured Remote Buddy to only appear in the dock.
- Too many tools on your system occupy title bar space with their symbols not leaving any space for the system to also display Remote Buddy's symbol. Quit these tools to regain access to the Remote Buddy icon. Due to a bug in OS X, you may have to select different application's windows before the titlebar layout is refreshed (i.e. click on Mail, then on the Finder to trigger a relayout).

General

The setting, whether Remote Buddy should show up in the menu bar or dock shows no effect. (FAQ015E0231)
If you switched from Tiger (OS 10.4) to Leopard (OS 10.5) and you have not updated your copy via the Online Updater since, it is possible that you are still running a copy of Remote Buddy with modified Info.plist file, which can lead to the described problem.
Solution:
1. Quit Remote Buddy.
2. Download a fresh copy of Remote Buddy ( http://www.iospirit.com/remotebuddy/download/ )
3. Replace your existing copy of Remote Buddy with the fresh copy of Remote Buddy.
4. Start the new copy of Remote Buddy.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

User

23.06.2007 14:18:02

Re: error message when changing r.b system options

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This posting is older than 6 months and can contain outdated information.

Thanks for your feedback.

Remote Buddy needs to change the Info.plist inside its application
bundle (you can get there by opening the context menu in Finder over
Remote Buddy.app, then select "Show Contents") at

Remote Buddy.app/Contents/Info.plist

This requires the copy of Remote Buddy.app you are using in a
location Remote Buddy can write to. Usually /Applications should work
just fine, but other locations, like your desktop, will work for
this, too. Starting Remote Buddy from the distribution DMG file will
not allow you to change this option, though, as it's read-only.

The error message will only turn up, if Remote Buddy can not
overwrite the Info.plist file I previously mentioned.

Hope that helps.

Best regards,
Felix

User

25.06.2007 00:01:52

Re: error message when changing r.b system options

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This posting is older than 6 months and can contain outdated information.

Thanks. I still couldn't modify that file whatever I tried (it was running from the applications folder under an admin account) so I just trashed it all and downloaded it again to reinstall. Its all fixed and working now so its all good.
Thanks for a great program :-)

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