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User

22.09.2007 07:15:33

YES! Set up my Ipod Touch running Remote Buddy! Slight glitch though

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This posting is older than 6 months and can contain outdated information.

Hello Felix,

Thank you for your hard work on the development of Remote Buddy Ajax Remote. Today I received my iPod Touch, and I immediately installed the RB software on my G5 Music server (only 433 albums at this time of AIFF(WAV) format rips on a single external drive).

Within an hour I had everything up and running.... I am a music lover not a programmer! I am still trying to understand what an Action is versus a Behavior. Still reading up on that.

My iPod touch is working fine as a remote for my iTunes. What a great convenience since my G5 computer is in a different room than my stereo system.

Unfortunately, I do have an issue: I CANNOT play a song using the Playlist category -- I've tried dozens of them.

What does work: Using the RB screen Music button, I can play songs using Albums, Artists, and Tracks. Attempting to use Playlists here is what happens:
I see the Playlist name, and then navigate to the Song but the screen tap on that song does not play the song (while that same song is playable using the other paths)

I have read FAQs and the forum and didn't see this issue raised. I have rebooted both computer and ipod without any effect. Any other suggestions to have access to the Playlist category?

My ultimate goal is to have my ipod touch with Remote Buddy replace my currrent method of remotely controlling my music server which is netTunes installed on a MacBook Pro. The advantages of the MBP is full window of itunes able to easly scan playlists to see what I want to listen to next.

Again I want to say that I am very impressed with Remote Buddy's functionality (far beyond what I would utilize) knowing that this is just a beta version with inevitable improvements in store.

Thanks, Ed

System used: Dual 2.3 PPC G5/ 2.5GB Ram/ OS X 10.4.10/ iTunes 7.4.2(4)/ ipod touch: MA 627LL - ver. 1.1 (3A100a)/ Remote Buddy ver. 1.1

Last edited: 22.09.2007 07:16:50

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - iPhone™ / iPod® touch / AJAX Remote

Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!
How do I set up the AJAX Remote? (FAQ015E0224)
Please see the AJAX Remote Setup Guide.
How can I define a rule to allow access to port 8888 with active Firewall? (FAQ015E0186)
Please see our Network Guide for instructions for Leopard and Tiger.
I can't connect to Remote Buddy from my iPhone™ / iPod® touch. (FAQ015E0202)
These are the most frequent causes for this kind of problem are:
- The AJAX Remote is not active. Please check in Remote Buddy's preferences, that you have enabled the AJAX Remote and that it shows the status "active".
- The OS X firewall is active and blocking incoming connections. Please read the entry "How can I define a rule to allow access to port 8888 with active Firewall?" for a step-by-step howto for fixing this problem.
- Bonjour® only works LAN-wide. In order to reach your computer by its Bonjour® name, it needs to be located in the same IP subnet - which in this case means that it must be connected to the same WiFi network. If your computer is connected to the same LAN (wired connection) as the WiFi Access Point, but not to the WiFi Access Point itself, your computer and your device are located in different subnets, whereas Bonjour® services usually can't be announced beyond the boundaries of subnets. Furthermore, the iPhone™ does only support Bonjour® addresses starting with firmware version 1.1.1. Older firmware releases can't make any sense of them.
  The solution - in both cases - is to directly enter the IP of your computer on your device. Complete URLs for all network connections/interfaces of your computer can be found directly within Remote Buddy under "Preferences > AJAX Remote".
- A firewall / router does not forward connections. If you are trying to access your computer from the Internet, only a direct connection using the IP of your internet connection is possible.
  - If your computer has a direct connection to the Internet without any intermediate router, Remote Buddy will show the correct IP address of your computer under "Preferences > AJAX Remote".
  - If your computer is connected to the Internet through an intermediate router, only that router knows your current IP on the Internet. Furthermore, you need to make sure, that it forward connections to port 8888 to your computer. Please consult the manual of your computer to learn whether your router supports that function and how you can set it up.
  - Our service for you: you can let our server tell you your current Internet IP at http://www.iospirit.com/myip/.

User

24.09.2007 01:55:57

Re: YES! Set up my Ipod Touch running Remote Buddy! Slight glitch though

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This posting is older than 6 months and can contain outdated information.

PLAYLISTS ARE PLAYABLE WITH REMOTE BUDDY, BUT...With some vodoo.

OK. To address my post above I decided to check out a few things, so I sat down in front of my computer display to view what was happening when the using Remote Buddy on the iPod Touch to initiate a Playlist (server side). I saw that the the Playlist was chosen in iTunes and in fact had started playing but NO sound was going to any speakers.

So....I deselected the extra AirPort Express (AE) connected speakers* leaving only \'Computer\' selected. After making this change, RB was able to play a Playlist. There were a few sound burps during this process, but after that I could access \'Playlists\' on the ipod touch. Then after a few itunes restarts and alternating between playing albums and playlists I returned to my original set up of having the the AEs selected along with the computer and Remote Buddy still was able to play the Playlists, as well as have sound from all connected speakers. Happy day!

*My Mac system iTunes set-up (config): My default it to have Computer, AE-1 and AE-2 selelcted. I think that the problem was that a third AE was selected in the Remote Speakers window, but that AE(#3) was unplugged (in the garage).

I doubt if any other users will have the same issue as I did. Just a touch of vodoo.

Regards, Ed

User

24.09.2007 11:41:02

Re: Re: YES! Set up my Ipod Touch running Remote Buddy! Slight glitch though

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This posting is older than 6 months and can contain outdated information.

Hello Ed,

thanks for your feedback.

Remote Buddy uses just standard AppleScript to play back playlists, so
I don't think that this issue is related to Remote Buddy at all, but
rather a problem in Apple's iTunes and Airport Express that you
stumbled over.

Glad you could find a solution, though.

Best regards,
Felix

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