Author | Thread |
User 21.01.2009 15:00:44 | Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Hello, I have Remote Buddy configured exactly how I want with the EyeTV software (3.1 release) and Front Row. I'm using the Apple remote with built in IR receiver. The only problem is that navigation in EyeTV is slow - moving through menus or channel lists in the full screen menu requires multiple key presses, its laggy, etc. The weird thing is that navigation in Front Row is quick, as usual. I wonder if there are some delays introduced by Remote Buddy talking to EyeTV in full screen mode. Thanks for the help!
|
These entries from the FAQ may be relevant to this topic: General To navigate the menu, you can use the following button presses:
"Left" - up by one level in the menu
"Right" and "Play" - choose the current entry
"Left hold" - go to the main menu
"Plus" and "Minus" - scroll through the entries
"Menu hold" - jump to the first entry of the current menu
"Menu" - fade in/out the onscreen menu
Hardware - Apple® Remote
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.
As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.
If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.
Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.
Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
Please update your copy of Remote Buddy to version 1.15 or later.
Hardware - EyeTV Receiver
The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.
Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.
|
User 21.01.2009 18:40:34 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. I have the exact same issue with the latest release of EyeTV. So, I went back to the old version, expecting a re-release of elgato that correct the pb. For your information, I just have submitted a trouble ticket to the Elgato hotline for investigation ;) Last edited: 21.01.2009 18:49:36
|
User 21.01.2009 20:31:07 | Re: Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. There appears to be a problem with simultaneous handling of AppleEvents (AppleScript) and keystrokes in EyeTV 3.1. The delay you currently see is 2 seconds - the timeout of the AppleScript that asks EyeTV whether it is currently in menu mode. I already have a working workaround, but it'll still need some further testing before it can be released. Best regards, Felix Schwarz
|
User 21.01.2009 20:42:06 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. What a speed ! Thx a lot for your great job, Felix ;) |
User 21.01.2009 20:51:26 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Hi Felix, That's great to hear that you have a workaround. Can't wait to try it. It will render my home setup much more wife friendly :)
|
User 22.01.2009 23:09:15 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Hi Felix, can't await the update. is it possible to say a timeframe? regards, Udo
|
User 23.01.2009 18:14:12 | Re: Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Now available. Best regards, Felix Schwarz
|
User 23.01.2009 19:18:53 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Sorry to report that, with my config, the slowness is still here :( Upgraded to 3.1 and went back to 3.0.4. Not so important, much less than the "come back" of power saving disconnection of my BD Remote ;) Last edited: 23.01.2009 19:19:12 Last edited: 23.01.2009 19:26:58
|
User 23.01.2009 19:48:16 | Re: Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. What hardware (Mac, memory, OS version, EyeTV model, remote control, IR receiver, ..) are you using? Best regards, Felix Schwarz
|
User 23.01.2009 19:55:56 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. My mediacenter is based on : MacMini C2D 2 GHz / 2 GB memory Mac OS X Leopard 10.5.6 EyeTV 3.1 (latest) driving a Floppy FireDTV-C card Remote Buddy 1.11.5 Sony BD Remote If I have some time, I'll try EyeTV3.1 with RB 1.11.5 and my Sony BD Remote on my MacPro desktop Thx for your help. Last edited: 23.01.2009 19:56:32
|
User 23.01.2009 20:18:11 | Re: Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Thanks for the info. Did you rename EyeTV 3.1 by any chance (f.ex. from "EyeTV.app" to "EyeTV 3.1.app")? AppleScript identifies applications by name (under Tiger, at least, to which RB 1.11.5 needs to be compatible). If you rename EyeTV, AppleScript can't find it and the AppleScript is likely to hang until it times out after two seconds. If you renamed EyeTV.app, please change back the name to EyeTV.app and try again. Best regards, Felix Schwarz
|
User 23.01.2009 20:25:40 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. I just made some futher tests. In fact, the slowlyness is "intermittent" and, in all cases, the control is much less responsive than with previous version of EyeTV. To answer you, I didn't renamed the EyeTV app ;) So, I really think EyeTV support should find a solution to the bug you pointed out some posts ago ;) Cédric Last edited: 23.01.2009 20:26:09 Last edited: 23.01.2009 20:27:03
|
User 23.01.2009 22:16:16 | Re: Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. A few more thoughts: Since the issue only affects version 3.1, this is handled as a special case inside Remote Buddy and the altered handling only is used when version 3.1 is detected. The version is determined at Remote Buddy startup time and by asking OS X to provide it with the path of EyeTV's app bundle identified by its identifier "com.elgato.eyetv". If you have multiple versions/copies on your drive, this can generate two problems. 1) If you have multiple copies on your harddrive, the behaviour of OS X is undefined as to what path is returned. The path of an older version could be returned and the special handling might therefore not become active. 2) If you have only one version in startable state on your harddrive, but didn't restart Remote Buddy after upgrading, the new version will not be detected and the special handling will not be active. If possible, please try again with only one copy of EyeTV.app on your harddrive (you could f.ex. zip unused versions, which conserves them but can't lead to confusion for OS X Launch Services regarding which path to return) and start Remote Buddy only after you have ensured only one copy of EyeTV resides on your system (=> f.ex. by using Spotlight to find any non-zipped duplicates). Thanks in advance. Best regards, Felix Schwarz
|
User 23.01.2009 22:31:17 | Re: Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Small update: I've just silently updated the 1.11.5 release. The only change: Remote Buddy now prints the message "EyeTV 3.1 (or later) detected" to the console at startup time when the special handling is being used. It's probably the simpliest for you to just download the updated copy from http://www.iospirit.com/remotebuddy/download/ and check the console messages displayed by /Applications/Utilities/Console.app for the line "EyeTV 3.1 (or later) detected" to see, whether the right copy of EyeTV is used for determining the version and the special handling actually gets used on your system. Thanks in advance for any feedback you can provide. Best regards, Felix Schwarz
|
User 24.01.2009 13:59:59 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Hi Felix, With you patched 1.11.5, I get the right message "Eyetv 3.1 or later detected" in the console, but still the same "shoppy" behavior with my BD Remote : some times, the navigation works well, sometimes not, perhaps it is due to the speed at witch I press the buttons on the remote ? I don't know. I'm waiting for the answer of the Elgato support, perhaps they will provide me some kind of workaround or a confirmation that this bug will be resolved in a future release ? |
User 25.01.2009 16:19:16 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Hi Felix, Thanks a ton for the RB 1.11.5 update. The update mostly fixed the slow navigation problem for me, with one exception. Navigation is quick except for the full screen graphical program guide in EyeTV - the screen with the time/show grid and lots of colored boxes. Navigation there is still slower than with no RB, but quicker than before the RB 1.11.5 update. For instance, holding down the directional buttons does not seem to move the cursor in the guide predictably. I usually have to hit the directional buttons repeatedly, once per cursor move. Is it possible that RB's check for whether EyeTV is in full screen menu mode misses the graphical full screen guide - its seems to be a slightly different mode from the other full screen menus. thanks for the great work, Felix!
|
User 11.04.2009 21:27:13 | Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Hi Felix (and others ;) ), The problem is still here with the last release of EyeTV 3.1.1 and the last release of RemoteBuddy. In fullscreen or not, the eyetv general menu is very slow (everytime, now)... the navigation is very annoying with this behavior. I did not get any help from eyetv support (they answered me to contact the IOSpirit support ... really ??). I must leave in Eye TV 3.0 to keep the navigation fluent. Thx for any help :( |
User 12.04.2009 09:25:11 | Re: Re: Full Screen Navigation slow in EyeTV 3.1 | |
This posting is older than 6 months and can contain outdated information. Thanks for asking. The problem has indeed not been fixed in EyeTV 3.1.1. It will be fixed in the next update of EyeTV, though. Best regards, Felix Schwarz
|