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User

14.04.2009 03:09:40

EyeTV Remote

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This posting is older than 6 months and can contain outdated information.

I have browsed the forums and found a few people having problems getting Remote Buddy to see input from the Eye TV remote. Is there a fix?

I have an Eye Tv hybrid and have had no success getting the two to work together. Remote Buddy sees multiple EyeTV remotes (it seems to add a new one every time I press a button).

Help is appreciated.

Thanks

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - EyeTV Receiver

Which receivers are supported? (FAQ015E0211)
The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.

Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.

User

14.04.2009 14:43:16

Re: EyeTV Remote

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

I'm lacking too many infos to be of any help. Please let me know:

Which version of EyeTV are you using?

Which EyeTV hardware are you using?

Which remote are you using? The only labeled with "eyetv"?

Which version of Remote Buddy are you using?

What Mac and OS X version are you using?

Please also send me a screenshot of what you describe to the email
address found in the imprint. If possible, please also include a
system profile in that email, so I can get a better idea of your
configuration.

Best regards,
Felix Schwarz

User

14.04.2009 19:58:58

Re: EyeTV Remote

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This posting is older than 6 months and can contain outdated information.

Thanks for your reply Felix,

I'm running:

EyeTV 3.1.1

EyeTV Hybrid (Elgato)

The remote is the EyeTV one (the one that appears in Remote Buddy's preference pane)

Remote Buddy 1.12

Mac Pro 8 core (Early 2008 model)

OSX 10.5.6

I will send a screenshot and system profile to your email.

Thanks!

User

15.04.2009 01:45:04

Re: EyeTV Remote

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This posting is older than 6 months and can contain outdated information.

Which version of EyeTV are you using?

Which EyeTV hardware are you using?

Silicondust HDHomeRun
2008 EyeTV Hybrid

Which remote are you using? The only labeled with "eyetv"?

Remote that came with EyeTV Hybrid

Which version of Remote Buddy are you using?

latest 1.12

What Mac and OS X version are you using?

10.5.6

I'm running on a Intel 2x2.66 Ghz Dual-Core Intel Xeon with 3GB of memory.

My IR Reciever is Philips OVU4003

Screen shot of problem

http://img.photobucket.com/albums/v251/enpointe/temporary/Picture6.png

User

16.04.2009 15:31:16

Re: Re: EyeTV Remote

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This posting is older than 6 months and can contain outdated information.

Thanks a lot everyone for sending in the info. I've sent each of you
an email with some more info and instructions that should help to get
to the root of the problem.

Best regards,
Felix Schwarz

User

06.12.2009 21:45:25

Re: EyeTV Remote

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This posting is older than 6 months and can contain outdated information.

Hi All,

I am having a similar issue.

I am running Eye TV 3.2.1 & Remote Buddy 1.15.1 (Demo Mode)

The Eye TV remote shows up in remote buddy.

The problem is that the remote will not control any applications. Not even Eye TV.

I am thinking this is a simple issue that I am just not understanding.

Ultimately I would like to use Remote Buddy (buy if it actually works) to run PLEX and control it with the Eye TV remote via Remote Buddy?

Is this possible?

Thank you,

Justin

User

07.12.2009 10:49:46

Re: Re: EyeTV Remote

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

Which hardware are you using with EyeTV?

Best regards,
Felix Schwarz

User

15.01.2010 10:01:46

Re: EyeTV Remote

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This posting is older than 6 months and can contain outdated information.

Hi,

Just wanted to add myself to the list of people having issues with remote buddy and the eyetv hybrid receiver.

I use OS X 10.6.2
I first installed eyetv 3.2.1
Then had candelair 1.1 installed (with Plex) before installing Remote Buddy 1.16.
Remote Buddy does not show the eyetv hybrid in the receiver list.

Remote Buddy does not react on any input from the eyetv remote - nor on input harmony remote emulating an eyetv remote.

Any new insights here ?

Thank you

User

16.01.2010 18:08:15

Re: EyeTV Remote - Additional information

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This posting is older than 6 months and can contain outdated information.

Today I found that the eyetv remote works with remote buddy AS LONG AS EYETV IS RUNNING.
As soon as I quit eyetv - remote buddy does not response to the elgato remote anymore.

User

17.01.2010 17:49:31

Re: Re: EyeTV Remote - Additional information

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

Please allow me to quote from
http://www.iospirit.com/products/remotebuddy/hardware/#eyetvbundledremotes

-- quote --
Software and Hardware-Requirements

You need a compatible EyeTV receiver and remote control. Button presses received by EyeTV receivers are decoded by EyeTV and handled by Remote Buddy. Therefore EyeTV and Remote Buddy need to be running at the same time.
-- / quote --

Best regards,
Felix Schwarz

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