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User

18.07.2009 12:08:43

AJAX Remote - checkbox to enable is missing!

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This posting is older than 6 months and can contain outdated information.

Hi Felix,

I`m having trouble enabling the AJAX remote - the checkbox to enable it is simply not there! (See http://img199.imageshack.us/img199/5466/bild2pem.png). Is this a known problem?

Best regards,
Chris

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - iPhone™ / iPod® touch / AJAX Remote

Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!

User

19.07.2009 00:30:15

Re: AJAX Remote - checkbox to enable is missing!

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

This looks like a UI layout error and a missing resize when switching
from another prefs pane to the AJAX Remote pane. While I've never seen
such a thing happen before (and wouldn't know what should cause this,
either - so if you find a way to reproduce this, please let me know,
so I can have a look), it should be very easy to get around this
problem. Quit Remote Buddy, launch it again, go to Prefs and select
AJAX Remote.

Best regards,
Felix Schwarz

User

23.07.2009 16:04:49

Re: AJAX Remote - checkbox to enable is missing!

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This posting is older than 6 months and can contain outdated information.

Felix, thanks for the fast reply.
Unfortunately restarting RB did not solve the problem. I`m having more than 1 network adapters in my computer (and therefore some trouble with bonjour - only 1 adapter supports it), maybe that could be a problem?

The mentioned resize-issue could also be the problem, e.g. if I go from "Allgemein" to "AJAX Remote", it looks just like this: http://img406.imageshack.us/img406/6901/bild3a.png

Please let me know if I can send you any files in order to solve the problem, I`d be happy to help.

Thanks again
Chris

EDIT: You were right with the resize-issue - after clicking around and playing with the maximize-button, I could get it to work: http://img204.imageshack.us/img204/6821/bild4nos.png
My resolution is 1280*720, if this matters.

Last edited: 23.07.2009 16:19:18

User

31.07.2009 22:04:11

Re: Re: AJAX Remote - checkbox to enable is missing!

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This posting is older than 6 months and can contain outdated information.

Weird. This definately appears to be a problem with the lack of
appropriate resizing when switching to the AJAX Remote pane. I don't
find anything in Remote Buddy that could cause this and I've also
never received a report of such a problem in the three years that
Remote Buddy exists, so my best bet is it's either a really, really
odd bug - or - foreign code injected into Remote Buddy by for example
SIMBL, Haxies, InputManagers, etc. Do you have any of these installed?

What would also certainly be of help: please reproduce the problem and
- right after - open System Profiler, save your system's profile as
SPX file and send it to info@.. (as found in the imprint of this
website), so I can have a closer look at the environment around Remote
Buddy.

Thanks in advance!

Best regards,
Felix Schwarz

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