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Author

Thread

User

18.07.2009 17:43:16

Airfoil behavior not working in Ajax Remote?

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This posting is older than 6 months and can contain outdated information.

I'm a brand new user of Remote Buddy and am having a heck of a time figuring out what I am doing wrong.

By default on my install none of the actions show up for Airfoil in the menu of the Ajax remote. I see where you add the actions in the configuration. But when I use the ajax interface then nothing happens when i hit those buttons. Any ideas?

These entries from the FAQ may be relevant to this topic:

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Hardware

Remote Buddy does no longer react to button presses on the remote. (FAQ015E0222)
- Please make sure you have the latest version of Remote Buddy installed. If in doubt, download the latest version, quit Remote Buddy, delete it, empty your trash, then copy the downloaded version of Remote Buddy to your harddrive and start it from there.
- Please make sure, that you have installed the latest version of the Remote Buddy drivers. You can install the drivers using the Setup Wizard (=> access it via the Remote Buddy pulldown menu).
- Check your Remote Buddy settings in the Hardware category. Your remote control should be listed there and the lamp next to it should be green. If you don't find your remote control there, either the Remote Buddy drivers were not installed or installed in an outdated version - or - there is a general problem with the device. For USB devices, plugging the device to another port or resetting the PMU and/or SMC-unit of your Mac® (=> find guides on how to do this for your Mac® in the support area of apple.com) may help. If you can't find it under "USB" in the System Profiler (=> /Applications/Utilities) either, a hardware defect is as well possible.
- Check the batteries of your remote control.
- If your remote control has an on/off switch: make sure that your remote control is switched on.
- If your remote control requires additional receiver hardware: make sure that it is correctly attached to your computer and that it turns up in System Profiler.
- If you use an Apple® Remote, you should also check your system settings. Quit Remote Buddy, then open System Preferences.app > Security. Please make sure that the option to disable the infrared receiver is NOT active and click on "Unpair" should you have paired your Apple® Remote with your Mac®. After that, start Remote Buddy. If your Apple® Remote still doesn't work with Remote Buddy, please also check its preferences for the Apple® Remote. They can be found at Preferences > Hardware > Built-in IR receiver. If support for multiple remote controls is enabled there, ensure that your remote control is checked in the right table (=> you can find the correct entry for your remote control by pressing a button on it).
- If you are using a Keyspan™ RF Remote for Front Row, re-pair its remote control and receiver by simultaneously pressing the small knob on the back of the remote control and the knob on the receiver stick (the knob looks like the blinking LED, except it does not blink).

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

Hardware - iPhone™ / iPod® touch / AJAX Remote

Which devices and browsers are currently officially supported? (FAQ015E0190)
Currently, these browsers are officially supported by the AJAX Remote:
- Safari® on iPhone™ with OS 3.0 or later
- Safari® on iPod® Touch with OS 3.0 or later
- Safari® 4 or later
The AJAX Remote is using the latest web standards (like CSS3, which is often only supported sufficiently by Safari®) to utilize the available bandwidth and CPU power efficiently.

IMPORTANT: to use the AJAX Remote, your setup needs to meet all of the AJAX Remote requirements!

User

19.07.2009 00:45:06

Re: Airfoil behavior not working in Ajax Remote?

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

Generally:
- AirFoil should be controllable via the AJAX Remote exactly like with
a "real" remote out of the box (sidenote: there currently is a
backward incompatibility in iPhone OS 3.0, that'll require you to use
two fingers for long presses - which will be addressed with a
workaround in the upcoming, next RB release).

- Any configuration change will of course change what Remote Buddy does.

I'll need this information from you to get to the bottom of your
problem:

By default on my install none of the actions show up for Airfoil in
the menu of the Ajax remote.

- Just to get clarity: which menu do you mean? The menu that opens on
your screen when you press the virtual "menu" button? Or the Menu
displayed on your iPhone's/iPod Touch's screen when tapping the button
"Menu" (with red background) in the AJAX Remote's launcher screen?

I see where you add the actions in the configuration. But when I
use the ajax interface then nothing happens when i hit those
buttons. Any ideas?

- Which part of the configuration?

- Are you using the AJAX Remote module "Remote" or the module "Menu"?

- If it is the "Remote" part: which buttons are you pressing? Does the
Remote Buddy menu come up on the screen of your Mac when you press the
Menu button of the AJAX Remote module "Remote" ?

- Did you make any changes to the configuration? If yes, in which
areas? (If possible, send screenshots of these parts to info -a-t-
iospirit com, so I can have a look.)

Thanks in advance.

Best regards,
Felix Schwarz

User

19.07.2009 01:39:13

Re: Airfoil behavior not working in Ajax Remote?

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This posting is older than 6 months and can contain outdated information.

Email sent, copied below:

Hello Felix, Sorry for the lack of descriptions between the modules. I'm pretty new to it so i didn't know how to refer to each part.

I was referring to the Menu module. When you are at the main page of the web interface - clicking the Menu button, then Clicking Airfoil, gives me the first attached screenshot. This is entirely by default install without changing anything.

If I then go into the preferences on the desktop app, preferences to Menu, Under context menus i select Airfoil. Nothing is listed on the right. Under Item Library, Actions, Airfoil, I drag "Select audio source" over to the right, I get the second screenshot on the iphone interface, and the menu item does nothing when selected. Seems to have the same behavior if it try via a web browser on the desktop as well.

Airfoil IS running and functioning when i am trying this as well. Very strange..

Josh

User

31.07.2009 21:57:11

Re: Re: Airfoil behavior not working in Ajax Remote?

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This posting is older than 6 months and can contain outdated information.

Hello Josh,

thanks a lot for the information you sent. It helped me to locate the
problem and it'll be fixed with the next release of Remote Buddy.

Best regards,
Felix Schwarz

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