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Remote Buddy Forum

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User

10.08.2009 00:26:01

Forum Bugfix

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This posting is older than 6 months and can contain outdated information.

Dear forum users,

as you certainly noticed, the face of iospirit.com has changed completely recently. With such big updates, it's not always avoidable that something breaks. In this case, the forum was broken insofar as that new postings weren't possible.

This bug has just been fixed and you should now be able again to make postings to the forum.

If you notice anything else on the website that doesn't work as expected, please let us know under http://www.iospirit.com/contact/

Thanks and sorry for any inconveniences caused!

Best regards,
Felix Schwarz

These entries from the FAQ may be relevant to this topic:

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.

User

12.08.2009 22:47:33

Re: Forum Bugfix

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This posting is older than 6 months and can contain outdated information.

Reply + Search were also affected. They both are now functional again.

Again, sorry for any inconveniences caused.

Best regards,
Felix Schwarz

User

01.09.2009 22:38:45

Re: Forum Bugfix

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This posting is older than 6 months and can contain outdated information.

Hello Felix,

Search in forum is also broken : after a search, all links to topics point to forum home page instead of corresponding topic page.

Not very helpful ...

Emeric.

User

06.09.2009 14:21:20

Re: Forum Bugfix

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This posting is older than 6 months and can contain outdated information.

Permalinks into the forum also seem to be broken. This thread is a really nice list of mappings between the Harmony Remote and the Apple Remote IDs it sends, but now it is just a blank page:
https://secure.iospirit.com/shops/4/index.php?mode=view&obj_type=infogroup&obj_id=24&old_sid=8859568Gc81a5c31b93f59e7&clshop_id=4&o_infogroup_objcode=infogroup-23&o1_infogroup_objcode=html-120&o3_supportgroup_view=forum-11&o4_forum_dmode=view&o4_forum_forumentry_id=13495&old_sid=8861603G45c9063677f0b74d&clshop_id=4&sid=8862552Gc6a326f4fe0e9c9d&clshop_id=4

What's the equivalent URL in the new system? As Emerout said even search is broken (it appears to generate URLs like the above).

User

06.09.2009 14:32:54

Re: Forum Bugfix

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This posting is older than 6 months and can contain outdated information.

heh, I figured it out. The existing links have clshop_id=4 and while everything else in the URL is redirected correctly, it doesn't change that value. Tweaking it to clshop_id=8 fixed the link:

https://secure.iospirit.com/support/forums/remotebuddy/thread/13495?&clshop_id=8

Can you fix the redirect script to update that value as well? :)

I also worked out the problem with your search links; they are generated incorrectly. They have two /index.php entries in the URL:
https://secure.iospirit.com/index.php?mode=view&obj_type=forum&obj_id=11&clshop_id=8/index.php?&clshop_id=8&o_infogroup_objcode=infogroup-29&o1_infogroup_objcode=forumgroup-6&o2_forumgroup_mode=view&o2_forumgroup_forum_id=11&o3_forum_dmode=view&o3_forum_submode=threaded&o3_forum_forumentry_id=14173

Deleting "/index.php?mode=view&obj_type=forum&obj_id=11&clshop_id=8" fixes the link:
https://secure.iospirit.com/index.php?&clshop_id=8&o_infogroup_objcode=infogroup-29&o1_infogroup_objcode=forumgroup-6&o2_forumgroup_mode=view&o2_forumgroup_forum_id=11&o3_forum_dmode=view&o3_forum_submode=threaded&o3_forum_forumentry_id=14173

User

06.09.2009 22:15:11

Re: Re: Forum Bugfix

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This posting is older than 6 months and can contain outdated information.

Thanks everybody for reporting these issues.

I've fixed the search result links. I'll see what can be done
regarding the clshop_id parameter.

Best regards,
Felix Schwarz

User

06.09.2009 22:19:12

Re: Re: Forum Bugfix

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This posting is older than 6 months and can contain outdated information.

The clshop_id parameter from old URLs is now changed transparently to
the new format as well.

Best regards,
Felix Schwarz

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