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User

09.02.2010 14:00:19

Is Remote Buddy Limited to only six buttons on any given remote?

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This posting is older than 6 months and can contain outdated information.

Hi,

Is Remote Buddy Limited to only six buttons on any given remote?

For instance, I can get Remote Buddy to find my EyeTV 250 plus remote just fine but am only presented with six of the buttons on that remote for use in Remote Buddy.

Another for instance, the new Apple remote has seven buttons. If get one of those will Remote Buddy show me seven buttons I can use, or limit me to the original six?

If there are steps to adding additional buttons please advise. I am trying to get one more button for a total of seven into remote buddy to make Plex controls have a hard coded "stop" button and need that seventh option. We've been using XBMC on XBOX for many years and the family are just used to pressing "stop". I realize I could select that action for one of the existing buttons, but then I lose some other critical bit of control.

Thanks very much,

Drew

These entries from the FAQ may be relevant to this topic:

Configuration

How do I add a new action to a Behaviour - f.ex. an emulated key press or AppleScript? (FAQ015E0153)
1) Open the Remote Buddy Preferences via the pulldown-menu and choose "Mapping".
2) Choose the mapping you want to modify.
3) Select "Custom actions" for the button you want to map to an action of your own.
4) Create the action you need using the appearing editor.

Hardware - Apple® Remote

After uninstalling/quitting Remote Buddy, my Mac® no longer reacts to the Apple® Remote. (FAQ015E0241)
To enable you to use all capabilities of the IR Receiver of your Mac®, Remote Buddy is using its own driver. In contrast, all other applications with integrated Apple® Remote support usually use the OS X Apple® Remote subsystem.

As long as you're running Remote Buddy, Remote Buddy and its driver are responsible for turning the received button presses into actions. As soon as you quit Remote Buddy, this task is again handled by the OS X Apple® Remote subsystem.

If other applications don't use the interface to the OS X Apple® Remote subsystem correctly, this can lead to the effect that nothing happens when you press a button on your Apple® Remote. For as long as you're running Remote Buddy, issues like this are covered by Remote Buddy and it's driver and are therefore not visible to you. However, as soon as you quit Remote Buddy, the OS X Apple® Remote subsystem is back in control and any issues caused in it by other applications become visible.

Therefore Remote Buddy is neither the cause of the issue nor is it responsible for it. Instead, the cause of the issue exists independently of Remote Buddy. It's located elsewhere and can also only be solved there.

Although our products can't cause any such issues, we're regularly contacted about such issues and asked for help. In order to make locating and fixing the cause of such issues as easy and efficient as possible, we've developed a free diagnostics tool: Remote Control Diagnostics. It can locate issues with a single click and will provide you with information about the issue as well as with instructions on how you can fix it.
After updating to OS X 10.6.2, my Apple® Remote is no longer available for selection in Remote Buddy. (FAQ015E0236)
Please update your copy of Remote Buddy to version 1.15 or later.

Hardware - EyeTV Receiver

Which receivers are supported? (FAQ015E0211)
The latest info on hard- and software-requirements including info on support hardware can be found on the dedicated page for EyeTV receivers.

Please consider making use of the free Remote Buddy trial version to test your device for compatibility directly on your computer.

User

09.02.2010 15:46:46

Re: Is Remote Buddy Limited to only six buttons on any given remote?

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This posting is older than 6 months and can contain outdated information.

Thanks for asking.

- Remote Buddy isn't limited to a fixed number of buttons.

- Buttons that are already mapped to a particular action at Prefs > Mapping > Global mapping are unavailable for mapping elsewhere. If a button is mapped there, choose "-" from the popup to make it available in other locations. Please see the yellow message at Prefs > Mapping > Global mapping and the Remote Buddy Help for more information on the role of the global mapping table.

- Remote Buddy supports all seven buttons of the new Apple Remote. Only exception: when using an Apple Remote with EyeTV receivers, only six buttons are supported due to technical limitations. For more information on compatible hardware and its capabilities, please see http://www.iospirit.com/products/remotebuddy/hardware/

Best regards,
Felix Schwarz

User

09.02.2010 15:59:00

Re: Is Remote Buddy Limited to only six buttons on any given remote?

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This posting is older than 6 months and can contain outdated information.

Thanks for the quick reply, Felix. I love this product and great support too. Good job on Remote Buddy.

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